```Duties```
- Greet and assist prospective residents in a friendly and professional manner
- Provide information about the property and available units to potential tenants
- Conduct property tours and showcase amenities to prospective residents
- Process rental applications and verify applicant information
- Prepare lease agreements and ensure all required documents are completed accurately
- Collect and process rental payments from tenants
- Coordinate move-in and move-out processes, including conducting unit inspections
- Address tenant inquiries, concerns, and maintenance requests promptly and professionally
- Maintain accurate records of tenant interactions, lease agreements, and maintenance requests
```Experience```
- Previous experience in customer service or a related field is preferred
- Knowledge of real estate administrative processes, including lease agreements and contracts
- Excellent phone etiquette and communication skills
- Proficient in office software applications such as Microsoft Word, Excel, and Outlook
- Ability to organize and maintain physical and digital files accurately
- Knowledge of LIHTC (Low-Income Housing Tax Credit) program is desirable, but not required.
- Experience with upselling additional services or amenities is an asset
- Strong conflict management skills to handle tenant disputes or difficult situations
This position offers competitive pay and benefits. The successful candidate will have the opportunity to work in a dynamic environment with a supportive team. If you are a motivated individual with excellent customer service skills and a passion for real estate, we encourage you to apply.
Note: Please do not include any contact information such as email or phone number in the job description.
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
- Under 1 year
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work Location: In person