Leasing Assistant

Alma Realty seeks a Leasing Assistant who will be responsible for all leasing activities leading to the rental of apartments within our existing portfolio, and performing various administrative functions while providing excellent customer service to current, and prospective residents and third-party agency representatives.

Essential Functions:

• Assist with the facilitation of all aspects of the apartment leasing process and qualifying prospective residents.
• Contact applicants to schedule and conduct eligibility appointments.
• Collect eligibility documentation & determine the eligibility of applicants based on income restriction processes.
• Follow up with applicants to secure missing documentation or collect additional information and documentation required.
• Communicate application determinations to applicants i.e., approval, denial, waitlisted, etc.
• Conduct background and credit checks; verify references as directed by Leasing Manager
• Request and review all applicant income/assets/ housing initial verifications from the applicant and third parties.
• Prepare leases for review and approval, and creates tenant files.
• Tracks leasing activities and progress by using various spreadsheets.
• Generate and distribute lease renewals 150 days before the expiration date with the proper follow-up to make sure all leases are in effect by the specified due date.
• Assists with recordkeeping, filing, bookkeeping, and processing paperwork as required, including but not limited to posting lease renewals and entering move-in information into property management software system.
• Perform administrative tasks and other related duties as assigned.

Requirements/Qualifications

• High School diploma or equivalent, required.
• Bilingual – must be able to speak, read, and write in Spanish, required.
• College coursework in business administration or related field, preferred.
• At least 1 year of relevant work experience.
• At least 1 year of experience in marketing, leasing, or property management, preferred.
• Ability to perform tasks in a timely manner with attention to detail.
• Adheres to strict confidentiality, timeliness and accuracy of all related work.
• Knowledge and experience using Microsoft Suite.
• Strong customer service skills and ability to maintain positive working relationships.
• Strong communication skills, both written and verbal, are essential to interact with colleagues, and tenants in a professional and effective manner.
• Ability to work successfully as part of a team.
• Ability to prioritize and multi-task in a fast-paced environment.

Physical Requirements:

• Must be able to stand and walk traversing the office as necessary.
• Must have good vision to read on computer screens, and identify details and errors.
• Must be able to sit at desk and use a computer, mouse and operate other office equipment.
• Good hand-eye coordination and fine motor skills.

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Customer service: 2 years (Required)

Language:

• Spanish (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: In person