Learning Experience (Lx) Designer (Analyst, It)

Position Summary

As a Learning Experience (LX) Designer, you will work with teams of other designers in Learning Innovation and Lifetime Education at Duke University to prototype and develop high-quality digital Learning Experiences for Duke’s Office of Climate and Sustainability, Duke Environment, and other educational programs at Duke. Working closely with world-class faculty and staff at Duke, you will design digital learning activities, create digital courses and programs, consult on instructional design, and collaborate on innovative uses of education technology in higher education. While optional, Duke Learning Innovation and Lifetime Education prefers candidates who have skills in designing graphics or motion graphics for digital course content. This is a three-year, fixed-term position.

Responsibilities

Consulting and Design (30%)

• Collaborate, consult, and assist instructors with their digital learning design needs, including integrating digital modules in face-to-face courses, creating hybrid or fully online courses, designing digital programs, integrating technologies and apps into digital Learning Experiences, and solving other technical or design challenges for education.
• Design prototypes of digital learning activities that help learners apply what they are learning and achieve learning goals, such as interactive lessons, learning assessments, practice or reflective exercises, engagement with peers or the instructor, or other activities based on specified requirements, pedagogical best practices, effective use of technologies for learning, and user-friendly design.

Project Management and Course Design (60%)

• Manage projects: build consensus on learning design decisions with faculty and team members’ expertise; facilitate and update course development workflows; ensure instructional and technical integrity with quality assurance checks; maintain project timelines; coordinate efforts between the different roles of a project team; provide project status updates to key Duke stakeholders and Duke’s partners.
• Work with faculty or other subject matter experts to draft and edit learning content, including scripts, storyboards, slides for video lessons, learning assessments, assignment instructions and rubrics, discussion prompts, and copywriting.
• Perform quality assurance reviews of course content and sites, identifying and fixing errors, ensuring content is accurate, accessible, and professionally produced.
• Build out organized and user-friendly Learning Experiences using Duke’s digital course platforms (i.e., Canvas, Coursera, etc.) and learning technologies.
• Test Learning Experiences and provide feedback to instructors on how to improve the learner’s user experience.
• Monitor digital courses as they are piloted (e.g., reviewing learners’ feedback in survey responses or discussion forums), as well as help identify and resolve technical problems that occur while the project is active.

Faculty Development and Other Duties (10%)

• At the direction of team leadership, create and facilitate trainings, workshops, templates, and design guides that help faculty develop skills in digital course design, teaching, and in the use of technology for learning.
• Other duties as assigned.

Supervisory Responsibilities

None.

Qualifications

It is the expectation that all Duke Learning Innovation and Lifetime Education staff members will demonstrate exceptional workplace behaviors in the execution of their specific position responsibilities. These behaviors are customer focus, collaboration, creative problem solving, continuous learning, and a commitment to creating a culture of inclusion that values and respects diversity of perspective, background, and experience.

Education

Required: A bachelor's degree with additional experience sufficient to effectively design, build, test, and implement digital education offerings.

Preferred: A bachelor’s or master’s degree in instructional design, education, learning sciences, education technology, or information science.

Experience

Required: At least two years’ work experience in instructional, course, or curricular design, or a related field. Learning design experience must include designing learning for digital courses or programs. Competent in using technologies in a user-friendly way for both instructors and learners in digital learning. Have excellent communication and customer service skills. Demonstrated ability to work collaboratively and help clients achieve their goals. Detail-oriented, highly organized, and capable of taking initiative in projects with minimal oversight.

Preferred: Different specialized skill sets and experience could be advantageous for this role including: experience in creating style guides, developing professionally branded presentation slide templates (e.g., PowerPoint, Keynote, Google Slides, etc.), designing graphics or motion graphics, visual storytelling, storyboard, or advising educators on best practices for slide or video design for education.

Other preferred experience includes: using design thinking or user experience design in developing products or solutions; working knowledge of Canvas, Coursera, and/or other digital course platforms or learning management systems; proficiency with ScreenFlow or Camtasia or experience with motion graphics or video production; demonstrated initiative in identifying and solving challenges and improving current work processes or workflows.

Working Conditions

• Hybrid work schedule (i.e., a workweek split between days in the office and days working from home) if desired; occasional meeting scheduled with faculty or administrators on campus.
• Occasional travel required.
• Occasional evening or weekend work as needed for time-sensitive deliverables, coupled with the collaboration with your manager to maintain overall work-life balance in your position.

Directions to apply

To apply for this position, please go to https://careers.duke.edu/, find the position opening, and submit the following.

• A 1-2 page cover letter that articulates your relevant experience and expertise and explains how you would be a good candidate for the position.
• A 1-2 page resume that outlines your previously held professional positions and work accomplishments, education, skills, and other information relevant to the competencies described in this job description.
• A list of 3 professional references, including your present supervisor. Duke will not contact your references without first seeking your permission.

These statements are intended to describe the general nature and level of work being performed by the employee in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position. This description is subject to change at any time.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. Duke makes good faith efforts to recruit, hire, and promote qualified women, minorities, individuals with disabilities, and veterans.