Lead Systems Engineer

OverviewYour Future. Secured.  ISC2 is a force for good. As the world's leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you'll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes.Position SummaryThe Team Lead for Systems Engineering will be responsible for installing, configuring, managing, and maintaining ISC2 infrastructure systems. This position is focused on automating routine technical operational activities, providing guidance to the service desk team, and positioning the internal service portfolio to maximize efficiency and value.  Make no mistake, this position is for those that like to be challenged, question the status quo, innovate, and enjoy every day being different from the last. You will work with a high-energy, fun team who dream in binary. If you have a passion for Systems and Network Engineering and are interested in an exciting role working for an organization that embodies innovative architecture and tools, then this is an opportunity for you.Responsibilities Provide guidance, coaching, and professional/technical development to a small to mid-size team of Systems Engineers.   Establish and implement processes and procedures to ensure consistent compliance and service predictability that are part of overall department objectives.  Lead projects designed to Improve and maintain the global infrastructure footprint.  Implement a code-based approach to infrastructure.  Provide Tier 2/3 support to the Service Desk on an as needed basis  Support, guide, and implement and maintain the configuration management database (CMDB) integrity, usage, and process applicability.   Support in the design and implementation of infrastructure services to meet business needs using Agile methodology.   Document systems, solutions, and topologies within the infrastructure area of responsibility.  Supports larger organizational objectives through supporting and assisting teams, including the Automation Team in implementation, and troubleshooting enterprise automation projects and processes.  Align, support, and coordinate with the Security team on projects, vulnerability assessments, and incident management as required.  Be a subject matter expert for providing documentation and evidence on company certifications like UKCE, PCI/DSS)   Recommend and/or draft policies to enhance technical operations.  Miscellaneous duties as assigned.Behavorial Competencies Excellent written and verbal communications skills.  Excellent customer service skills and ability to work with vendors, staff, and end users.  Ability to work in a fast-paced dynamic environment.Qualifications Intermediate knowledge of the IT Operations Management Maturity Model and the ability to measure alignment  Strong proficiency in managing an Apple Mac and MacOS (Operating System) environment highly preferred  Proven proficiency in leading complex projects that require cross team collaboration  Strong background in Hyper Converged Systems (Nutanix)  Intermediate to Advanced level understanding of IP (Internet Protocol) networks (routing, subnet masks, gateways, DNS (Domain Name Server), VLANs (Virtual Local Area Networks) VLANs (Virtual Local Area Networks), etc.)  Previous exposure/knowledge of BCMS (Business Continuity Managment) policies and procedures Proficient with PowerShell; ability to write scripts, loop through results, develop reports, etc.  Strong proficiency and knowledge of cloud-based software and systems to include Azure, AWS (Amazon Web Services),  etc.Education and Work Experience B.S. in Information Technology or related field (Experience and/or Industry Certifications may be substituted in lieu of degree).   Current industry certifications. (such as SSCP(Preferred), CCNA (Cisco Certified Networking Associate), or ITIL)  6 years minimum related work experience required.  At least 2 years of experience configuring/maintaining networking devices.Physical and Mental Demands Proven ability to work remotely  Travel up to 10% of the time.  Work extended hours when necessary.  Regular use of office equipment such as a computer/laptop and monitor computer screens.  Sitting or standing in a stationary position for extended periods.Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Employment Type: OTHER