Lead Service Worker

Description/Duties

The current vacancy is in Arts and Culture department. This recruitment will also be used to create a Citywide list to fill possible future vacancies in all assignment areas.
A Lead Service Worker provides lead supervision and performs semiskilled duties which involve responsive service-oriented public contact with clients; operating light motorized equipment such as a hydraulic lift, power washer, and auto scrubber; setup and operation of sound and lighting equipment in support of meetings and events at the City's owned venues (Convention Center, Mesa Amphitheater, related meeting rooms); facility and grounds maintenance (Mesa Arts Center); and performs unskilled tasks such as room setup and cleaning. Lead responsibilities include: giving and receiving instructions; making changes in work orders; coordinating setup schedules; determining the needed number of, and ordering, part-time contracted workers for event setups; and assigning work to Service Workers, Service Worker Assistants, part-time workers, and temporary agency workers. This class is responsible for performing related duties as required.
Working conditions include: working at heights of up to 60 feet or in small spaces, standing for long periods of time, dealing calmly with angry people, performing unpleasant custodial tasks (example: clean-up or repair of toilet and sewer backups), and lifting and moving heavy objects. Supervision is received from the Service Worker Foreman who reviews work through meetings, reports, and results achieved. Incumbents work rotating shifts, and at times, may be the only City employee on duty while supervising contractual employees. Work is also subject to irregular hours (example: evenings, weekends, holidays, and split shifts) sometimes on short notice. This class is FLSA nonexempt.
Please refer to the link below for the full job description and additional information regarding assignments, preferred qualifications, and additional information.

Qualifications & Requirements

Employee Values: All employees of the City of Mesa are expected to uphold and exhibit the City's shared employee values of Knowledge, Respect, and Integrity.
Minimum Qualifications Required. Any combination of training, education, and experience equivalent to two years’ experience in the general operation of an arts center, convention center, exhibition hall, performance theater, or convention hotel, including the setup and operation of sound, lighting, and audio-visual (AV) equipment.
Special Requirement. Must possess a valid Class D Arizona Driver's License by hire or promotion date.

Preferred/Desirable Qualifications. Graduation from high school or GED preferred. Good (1 - 3 years) experience with routine maintenance of: heating, ventilation, and air conditioning (HVAC) systems, plumbing, electrical, and water processing systems.