Lead Pool Technician

Job Description
Pool Scouts is a company dedicated to providing a safe and reliable work environment for all its employees. We offer employment during our "pool season" that stretches from March to December although some of our clients do require year-round services. Pool Scouts is looking for a Lead Pool Technician with a natural work ethic, and a positive/flexible attitude. Our lead technician will need to demonstrate the ability to recognize and solve moderate pool related problems that arise in the field. Oversee the procedural management of our Pool Technicians and work closely with our office team.
About Us:
Everyone enjoys a relaxing day poolside, but we all know that having a pool is more than just cannonballs and belly flops. There is work to be done - it takes service, maintenance, and care to deliver the fun and relaxation that our clients expect from their pool. Pool Scouts is dedicated to turning the pool into what our clients dream it would be: a beautiful, fun, and stress-free zone: Scouts Honor. Outfitted with the latest gear and backed by the dedication and knowledge of a top-notch staff, our technicians in the field get the job done swiftly, thoroughly, leaving a sparkling oasis in their wake.
Primary Responsibilities:

• 60-70% of time will be spent on individual production
  • Cleaning and organizing van
  • Cleaning and organizing shed
  • Take trash from the shed and your van at the end of day to the dumpster.
  • Cleaning services
    • Weekly cleanings
    • Biweekly cleanings
    • Monthly cleanings
    • 1-time cleanings
    • Follow up vacuum
  • Specialty services
    • Green cleans
    • Algae treatments
    • Winter service
    • Closings
    • Openings
    • Cartridge filter cleaning
    • Stand-alone Spa cleaning
  • Repair & Maintenance
    • Repairs*
    • Sand changes*
    • Salt cell cleanings and changes
• 30-40% team leadership and operational management duties
  • Maintain cleaning equipment and chemical stock levels in vehicles and office according to monthly budget
  • Visiting job sites to quote repairs and providing accurate information to office manager for proposals
  • Assess performance and quality standards of junior technicians and coach them on areas of improvement
  • Evaluate customer complaints and find resolutions
  • Report to office manager any failures and suggest solutions
  • Participate in new technician and helper hiring process
  • Train and evaluate new technicians
  • Perform morning huddles with technicians
  • Perform monthly equipment check with technicians
  • Provide a monthly evaluation report on all technicians, equipment and vehicles
  • Enforce the rules and standards daily
  • Report no-shows, tardies and call-ins to the office manager
  • Keep office, shed and vehicles clean and organized
  • Showcase professionalism, positive leadership and integrity

Requirements:

• Must be at least 18 years of age.
• Be willing to submit to a nationwide background check.
• Must be available to work 7:00 a.m. - 5:00 p.m. Monday through Friday with some potential weekend work.
• Must have a valid driver's license without restrictions (you must have a license to operate our company vehicles, so this is non-optional).
• Must have a reliable form of transportation.
• Ability to walk for long periods of time in extreme outdoor temperatures.
• Must be prepared to work in the rain.
• Able to lift a minimum of 50 pounds.
• Proficiency in various electronic devices and applications for effective communication/information sharing.
• High school diploma or GED equivalent.
• Prior pool experience is required.

Pay is hourly and is $22/hour. Additional bonus opportunities available periodically through the season.
(* Commission pay based on repair work.)
Compensation: $22.00 per hour
Pool Scouts is a professional take on the pool service industry, setting the new standard for excellent customer service
Our Pool Technicians, or 'Scouts' as we like to call them, are a group of motivated, dynamic individuals who believe that quality service is built on reliability and customer confidence. We go the extra distance to ensure that we provide professional Pool Technicians our clients can trust. Our ideal Scout has a fun and positive attitude with a willingness to learn - no previous pool experience required. Not to mention, you basically get paid to work out as you'll be spending so much time outside!
Do you want to serve your local community and have a great time doing it? If so, Pool Scouts could be your perfect opportunity.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Pool Scouts Corporate.