Lead Medical Assistant

The Lead Medical Assistant works under the Regional Clinical Manager to assist with maintaining efficient patient flow and quality care during clinic hours. The position works with all staff to provide comprehensive care in a nonjudgmental manner. This position is responsible for training new and existing staff and demonstrates mastery of all competencies.

This position requires to work in our Timonium, Pikesville, Baltimore, Annapolis, Columbia and Rockville clinics when training a new hire.

Responsibilities

• Assist in the supervision of work and performance of clinical Medical Assistants and other support staff, as instructed.
• Oversee and train new and existing staff along with the Corporate Trainers
• Is Subject Matter Expert with clinic hardware and software and uses according to company policies.
• Prepares patients for examination by performing preliminary tests.
• Secures patient information and maintains patient confidence by completing and safeguarding medical records; keeping patient information confidential.
• Maintains safe, secure, and a healthy work environment by establishing and following standards and procedures; complying with legal regulations.
• Keeps supplies ready by doing a regular inventory of stock; placing orders; verifying receipt.
• Enhances practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Answering messages, phone calls, and tasks in a timely manner
• Help to streamline processes in the back office to formulate teamwork and better communication channels.
• Greet patients and escort them to the examination rooms; assist patients with the completion of forms as necessary.
• Contact insurance companies to verify eligibility.
• Perform clerical work as needed, i.e., copying, filing, faxing, etc.
• Maintain procedure rooms by ensuring that they are neat and ready for use at all times.
• Assist during Endovenous Laser Therapy procedures in accordance with instructions and individual doctor preferences.
• Prepare patients before procedures and clean up after.
• Ensure patient receipt of post-procedure instructions and how to obtain medication if needed.
• Apply knowledge of sterile techniques and OSHA regulations.
• Train new staff and assist ultrasound staff as needed.
• Maintaining Professionalism at all times
• Performs additional duties as assigned.

Requirements

• Medical Assistant Certification: CMA, RMA, or CCMA a plus!
• High School Diploma or GED required
• 3+ years of relevant Medical Assistant experience
• Training experience highly preferred
• Proficiency in Microsoft Office products and strong computer skills
• This position requires to work in our Timonium, Pikesville, Baltimore, Annapolis, Columbia and Rockville clinics when training a new hire.

• Physical Demands
  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities.
• While performing the duties of this job, the employee is occasionally required to stand for extended periods of time; walk; sit for extended periods of time; use hands to finger, handle, or feel objects, tools or controls; keyboarding; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Repetitive motion of upper body required for extended use of computer. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Work Environment
  In the working environment of the Clinic, there may be potential exposure to communicable diseases, contaminated blood and body fluids and hazardous materials.
• environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities

Benefits

• Health
• Dental
• Vision
• 401K