JOB DESCRIPTION SUMMARY:
Under direct supervision, assists physician/providers in care of patients in an office setting. Performs direct patient care such as phlebotomy, EKG, specimen collection, wound care, medication administration and vital signs. Maintains supplies, follows standing orders, assists with pre-visit planning and provides population management support. Serves as a quality and safety role model for medical office staff.
EducationHS or GED
Certificate of training from a nationally recognized Medical Assistant Program and National Certification as a Certified Medical Assistant preferred.
Experience
5 years of experience necessary to include completion of training and certification.
Skills
- Knowledge of medical terminology
- Skill in using techniques for phlebotomy, EKG, specimen collection, medication administration and taking vital signs
- Skill in written and oral communication
- Ability to distinguish normal from abnormal diagnostic results
- Demonstrated knowledge of basic computer skills in an EMR environment preferred
Licensures, Certifications
- Certificate of training from a nationally recognized Medical Assistant Program and National Certification as a Medical Assistant preferred. Heart saver (CPR Certification).
Physical Requirements
- Ability to walk and stand for up to eighty percent (80%) of work time.
- Push/pull/lift/carry up to 50 lbs
Working Conditions
- Exposure to disinfectant and detergent solutions. Exposure to human specimens
Conditions of Employment
- Ability to various practices, as needed.
- Performs direct patient care in an office such as takes and records vital signs, perform routine diagnostic tests, administers medications, prepares patients for exams, performs EKG’s, records any pertinent medical information in EMR.
- Maintains screening/examination schedule. Evaluates patients for schedule of appropriate preventive or other care such as immunizations, eye exams, PAP smears, pain management, or wound care.
- Responds to patient questions. Assists patient with dressing and undressing, getting off and on examination table. Chaperones patient as needed during examinations.
- Reviews diagnostic results and reports abnormal results to physician/providers. Reconciles diagnostic reports with clinical orders.
- Cleans exam room between patient exams; maintains cleanliness and order of exam rooms. Stocks and orders supplies; sterilizes medical equipment, and performs medical office clerical duties as assigned.
- Support population management and pre-visit planning activities to include communication with patients between visits and responding to any provider or patient needs.
- Takes a lead role in inventory and ordering of stocks to include medications, vaccines and medical supplies.
- Maintains a system to rotate, identify and dispose of expired medical supplies.
- Oversee pharmaceutical sample inventory and utilization. Verify samples are signed in and out and checked for expiration dates.
- Become certified on all CLIA waived testing. Certify MA’s within the practice annually.
- Monitor and ensure safe storage and handling of all vaccines per policy.
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