Lead Kennel Technician

Posting Details
Job Posting Information
Posting Number
PG192693SP
Internal Recruitment
No
Working Title
Lead Kennel Technician
Anticipated Hiring Range
$33,000 - $34,000
Work Schedule
TBD - 1st, 2nd or 3rd shifts - 24/7 operation, with rotating holidays
Job Location
Raleigh, NC
Department
About the Department
The NC State Veterinary Hospital (VH), established in 1983, is one of the highest rated veterinary academic medical centers in the country, serving communities throughout North Carolina as well as many other states. The hospital staffs over twenty clinical services with board certified specialists that are nationally and even internationally renowned, ensuring the VH is on the cutting edge of veterinary medicine. Patients benefit from the combined expertise of multiple specialists utilizing a team approach to patient health care. Each year, nearly 35,000 patients are treated in the VH. The VH provides compassionate care, state of the art specialty health care, expert clinical instruction for 4th year veterinary students from College of Veterinary Medicine, and ongoing investigation of innovative techniques and procedures to further advance the field of veterinary medicine.
The college is committed to practicing inclusivity, making community a priority and promoting innovation. We embrace effective leadership and we champion personal and professional growth.
Essential Job Duties
This position provides technical assistance to the Small Animal Patient Care Departments in the Randall B Terry Companion Animal Medical Center (TC). This includes General Hospital, Intermediate Care, Intensive Care Unit and Small Animal Emergency Service.
Responsibilities include but are not limited to the following:

• Acts as the Lead Kennel Technician for the departments, providing unique internal customer service, housekeeping assistance, data collection, and some patient care.
• Primary point of contact for all activities relating to the kennel attendant team, including creating, updating and maintaining training manuals, and will serve as the lead trainer for new and current staff.
• In conjunction with the supervisor, the Lead Kennel Technician devises a detailed training plan for all new staff, individualized plans, including one on one daily training, weekly check ins, and organized feedback sessions.
• Acts as the primary point of contact and will take lead on ensuring daily, weekly, and monthly deep cleaning task are disseminated and will do biweekly spot checks with the supervisor to ensure appropriate standards of disinfection are met.
• Meets with other area supervisor for feedback and will design new cleaning protocols with the supervisor when necessary. Will be point of contact for new cleaning supply, bedding supply or food supply trials.
• In addition to lead duties, the individual will be responsible for hospital disinfection, patient housing cleanliness, patient food supply, bedding supplies, and infectious disease monitoring and control.
• Communicates with students, staff and clinicians to receive the most up to date information regarding presenting problem, diagnostics being performed as well as projected plan of care for the animal to customize housing needs as well as cleaning needs for each individual patient. Performs various procedures, including; mopping, sweeping, disinfection, laundry, management of biohazard, and support of the infectious disease standard operating procedures.
• Provides some patient care by applying basic knowledge of anatomy and physiology specifically pertaining to patient housing and handling.
• Assists technicians in completing basic treatments in an accurate and timely fashion. Works proactively to keep patients clean and comfortable.
• Responsible for orienting and evaluating all senior veterinary students as well as post-doctoral interns and residents regarding excellent patient care and infectious disease control standards.
• Records a variety of data relating to patient care and housing, and service related communications. Provides quick and accurate information regarding each patient to the technicians. Is proficient in entering data into electronic medical record.
• Maintains a clean working environment to ensure Infectious Disease standards are followed and infection is not spread. Handles all medical/biological and infectious waste appropriately. Follows all radiation safety, OSHA, and Environmental Health and Safety standards.
• Keeps all necessary equipment in clean and working order and has all necessary and appropriate stocked supplies including bedding, food, biohazard supplies and cleaning supplies, available for procedures and daily patient husbandry.

Other Responsibilities
Other duties as assigned
Qualifications
Minimum Experience/Education
Completion of an accredited training program in the area of assignment; or equivalent combination of training and experience.
Some positions may require additional Training, Certifications, or Licensure.
Other Required Qualifications

• Previous experience as kennel assistant in a canine / feline veterinary setting. Ability to work with or around sick animals, potentially hazardous materials, cleaning chemicals, gas anesthetics, zoonotic diseases, and unpleasant odors.
• Ability to communicate professionally and effectively at all times and maintain professionalism in emotionally charged / challenging situations.
• Ability to provide high quality customer service.
• Ability to lift up to 50 pounds, with or without reasonable accommodations.
• Ability to work beyond scheduled work hours when needed.
• Ability to work effectively as a member of a team and be an active participant in problem solving and team advancement.
• Ability to work effectively with computers and electronics.
• Ability to work independently and practice good judgment to ensure high quality care for all patients and request assistance when needed.
• Desire to teach 4th year veterinary students.

Preferred Qualifications
N/A
Required License or Certification
N/A
Valid NC Driver's License required
No
Commercial Driver's License Required?
No
Recruitment Dates and Special Instructions
Job Open Date
09/21/2022
Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.)
09/28/2022
Notice to Applicants
Special Instructions
In addition to a fully completed application please submit the contact information for at least 3 professional references. You may also submit an optional cover letter and resume.
*If you upload a resume, please note that the work history on your resume must also be included in your application.*
Position Details
Position Number
00109408
Position Type
SHRA
Position Classification Band Title
Medical Support Technician
Position Classification Band Level
Contributing
Position Classification Salary Range
$31,200 - $61,687
Salary Grade Equivalency
GN03
Alternate Option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week)
1.00
Appointment
12 Month Recurring
Mandatory Designation - Adverse Weather
Mandatory - Adverse Weather
Mandatory Designation - Emergency Events
Mandatory - Medical Emergencies
Time Limited Position
No
Time-Limited Appointment Length (if applicable)
Department Id
192001 - CVM Teaching Hospital
AA/EEO
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.