Job Description
- 5-10 years of experience in business analysis or a related field.
- Strong analytical and problem-solving skills.
- Excellent verbal and written communication skills.
- Ability to work independently and collaboratively within a team environment.
- Knowledge of CSMS modules and related technologies.
- Technical certification in Oracle JDE (an added advantage).
- Work on menu creation and security.
- Have knowledge of the JIRA process (an added advantage).
- Possess EDI knowledge.
- Utilize technical skills in JDE and basic SQL (added advantage) for system configuration and data analysis.
- Apply functional skills in service management setup, service and warranty management, service work order management, and service billing.