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Form of workPay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.
About us:
Target is an iconic brand, a Fortune 50 company and one of America's leading retailers.
Target Human Resources is well known for its signature ability to build the very best teams, and we infuse our work with Target's distinctive retail brand by continuously experimenting, evolving and innovating. With the chance to positively impact over 350,000 people worldwide in our stores, distribution centers and headquarters, you'll be a strategic partner to both the leaders and the team members who elevate and nurture the Target team and guest experience. Our dynamic, passionate and responsive team comprises specialized people-professionals from several diverse disciplines. We operate behind the scenes to create a progressive culture of value, respect, reward and professional advancement.
The People Analytics & Insights team mission is to empower a data driven approach to HR and people decisions regarding our global workforce. We are uniquely positioned to provide unbiased insights to unlock value and drive outcomes and to enable and influence HR and business strategy.
The Listening team:
- Owns Listening for Target, sharing and empowering the voice of our 400K+ team members
- Integrates into the business as strategic HR partners, anticipating and uncovering stated or unstated needs.
- Uses our analytics and IO Psychology expertise to test, measure, analyze, understand and answer various business questions
- Connects our understanding across business and HR to deliver data driven products and solutions
- Provides meaningful insights and recommendations to enterprise senior leaders (LT, BOD), COE leaders and line-level leaders to shape strategic direction and drive meaningful impact on team engagement.
About the role:
As a Lead Consultant, People Analytics & Insights on the Listening team, you will leverage your IO Psychology expertise and business area knowledge in partnership with our analytics teams to deliver value to the business and our team.
- Client partnership & consultation: Utilize consultation skills to assess business needs, help uncover the right question, influence and educate your client(s) using IO expertise and deep understanding of TM sentiment trends. In partnership with broader People Analytics & Insights team, consult with stakeholders to proactively identify and prioritize opportunities that support current and future business strategy. Use your skillset and innovate in support of business needs to deliver recommendations, insights, and recommendations on future analysis. Assess intake requests, provide input into effective prioritization, and help determine a solution path to meet client needs. Work in partnership with the rest of the Listening team to surface opportunities to develop new products or enhancements to current portfolio in service to client needs.
- Program design & capability maturity: Lead and participate in large project/program design as owner of strategy & future roadmap for one or more TeamVoice channel(s) at Target; partner with internal and external partners, bringing multiple partners' needs and perspectives together along with IO psych principles to create recommendations, gain alignment and deliver outcomes that produce value for Target. Drive and be accountable for capability maturity of Listening program in service to HR strategy priorities. Influence the team to establish and ensure process and practices are working as intended, resolve issues with the team when process and roles are not working as they should, escalate when appropriate.
- Research: Stay connected to the external landscape and understand employee experience, engagement and sentiment trends in the industry. Using external trends as a key input, conduct internal research leveraging data and qualitative information to uncover KPIs and organizational outcomes connected to TM Sentiment.
- Insights: Create and present team member experience, engagement and/or sentiment insights to key stakeholders and sr. leaders within the business area(s) you support, bringing together insights, research, knowledge of the business and IO expertise. Use written and visualization best practices to prepare deliverables in a consumable and relevant way for the right audience, while ensuring that the appropriate story is being told.
- Partner routines: Create strong relationships across broader People Analytics & Insights team, business partner teams, internal Listening team, Technology partners and external vendor partners. Demonstrate curiosity and empathy, and asks probing questions that help uncover stakeholder needs. Represent the People Analytics capability to the business and HR. Expertise in HR processes and concepts, and understand the impact on analysis and recommendations. You will serve as a thought leader and mentor.
About you:
- Four-year degree and 4+ years of HR experience including IO Psychology background and/or experience
- 4+ years of experience in consulting, storytelling, influencing strategic partners, change management
- Relevant business knowledge preferably HR or insights business area
- Strong understanding of the application of analytical and technical approaches including self-service tools to apply while consulting
- Strong consulting experience, communication skills, an ability to influence and experience dealing with ambiguity
- Proven track record of leveraging data visualization techniques to tell a story with data and is a strong meeting facilitator
- Self-directed and ability to solution with independent judgement and decision making
- Active listener and ability to break down needs into actionable work
- Genuine curiosity with how things work; motivated, self-starter
- Ability to influence and present a point of view or recommendation
- Excellent written and verbal and visual communication skills
- Prior experience using Qualtrics preferred
- Advanced knowledge of Microsoft Excel and PowerPoint
- Experience with data visualization tool
Final date for applications 1/16/24.
This position may be considered for a Remote or Hybrid (known internally at Target as "Flex for Your Day") work arrangement based on Target's needs. A Remote work arrangement means the team member works full-time from home or an alternate location that's not a Target location, does not have a desk at a Target location and may travel to HQ up to 4 times a year. A Hybrid/Flex for Your Day work arrangement means the team member's core role may be performed either remote or onsite at a Target location depending upon what your role, team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target.
Americans with Disabilities Act (ADA)
Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at 1-800-440-0680 for additional information.
Qualifications:
