Lead Application Engineer

Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. Some remote opportunities are available within specific departments. There are also roles that require being on-site full time. You'll learn more about this during the application process.

JOB SUMMARY: This role is to define the overall strategy, plan the execution to successful completion. This includes architecting, designing, configuring, developing, testing, integrating, implementing and supporting software programs and applications. This role will also research, design, document and modify software specifications throughout the product lifecycle. This role will serve as a key contact with the user community for solving business issues as well as providing support and guidance to other analysts on the team. This role must also understand and support the IBMi (AS/400-iSeries) platform, including IBMi Operating System, and IBM Program Products.

MAJOR RESPONSIBILITIES:

• Provide a system support role for day-to-day systems operations.
• Collaborate with internal partners in conceptualizing and development of software programs and application.
• Lead in the definition, development, and documentation of software's business requirements, objectives, deliverables, and specification on a project-by-project basis in collaboration with internal users and departments.
• Liaise with other technical staff to assist in resolving problems with software products or company software systems at all Parks Technology locations.
• Provide support and guidance for various hardware and software upgrades and integration, including IBMi OS patching.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.

EDUCATION:

• High School diploma is required.
• Bachelor's degree or equivalent work experience in one of the following fields is preferred: Information Systems, Computer Science, or Business Administration

EXPERIENCE:

• 7+ years equivalent work experience in an IT support, design and development function is required.
• Experience supporting Back of House Financial applications in planning, execution of installations, and upgrades in support of a multi-location application.
• Experience applying technical solutions to business requirements.
• Experience with general programming/scripting languages.
• Experience with RPG/RPG-ILE programming skills.
• Experience with SQL coding skills.
• Experience with CL programming skills.
• Experience with IBM DB2 database on the IBMi.
• Experience with database foundations for modeling, configuration and information management preferred.
• Hospitality or Entertainment industry experience desired.

;Or equivalent combination of education and experience.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

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