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Form of workJob Description
JOB DUTIES
You will be considered successful in this position if you:
Demonstrate proficiency in all soft touch services on lash and company service menu.
Complete effective client consultations, and listen to clients needs and wants. Utilize before and after pictures to ensure client satisfaction and document treatments on approved Lash and Company Electronic Devices.
Ensure client paperwork including intake forms + treatment records are filled out completely and accurately. Ensure client records are store securely including digital files such as before and after photos taken on Lash and Company electronic devices.
Act with a professional and courteous bedside manner
Follow up with clients 24-48 hours after service
Solicit referrals and reviews from clients regularly.
Stay up-to-date on industry innovation, treatments, protocols, and products.
Attend continuing education after the initial training: in-spa workshops, classes, promotional, or any other required on the job trainings / meetings.
Demonstrate a willingness to integrate Lash and Company protocols, standards and best practices.
Teach and train Lash and Company service protocols
Prescribe appropriate skin care regimens and sell recommended products to each client based on their unique needs. (Our providers are knowledgeable and well trained on the use of Revision Skincare)
Demonstrate proficiency in front desk duties including greeting clients (in person or on phone) and ringing all client transitions accurately. Assist client service partners when asked.
Maintain a clean and organized work space before, during, and after performing services. Help to maintain overall spa cleanliness. Utilize company tools / checklists to ensure work space meets Lash and Company cleanliness standards.
Follow dress code and all employee hand book guidelines.
Communicate well with clients, peers, and management.
Willing to work a flexible schedule including one closing shift and one weekend day.
“ To make beauty simplified, deliver extraordinary service, and satisfy our customers experience. Appreciate and support the growth of our company and employees”
OUR VISION
“To establish Lash and Company as the premier Med Spa, creating the best client experience, while elevating our industry
as we grow “-
OUR VALUES
Innovation
- We embrace change collaborate and create. Passion
- We are focused and inspired which allows us to excel. Excellence
- We deliver quality, we are disciplined and work efficiently. Trust + Integrity
- We are honest and respectful. Communication
- We are transparent, open minded, and engaged. Resilience
- We are resourceful, courageous, and determined.
OUR TEAM
We have an incredible team of professionals, who are extremely dedicated to providing excellent client/patient experiences and results. Our team members are fun, kind and down to earth. They are hard working, passionate and eager to learn. They respect our clients and value their trust above all things.
We are hiring a talented, eager to learn, and self-starting licensed, experienced Cosmetologists or Aestheticians.
OUR HIRING PROCESS
We aim to attract the very best. We recruit professionals with a solid record of success in school and professional life. We believe in long term relationships. We work hard to hire, train and retain the best. Our partners find working with us extremely rewarding: Training, promotions, bonuses, professional growth, steep discounts and free treatments and products, flexible work environment and peer recognition.
