Job Description
About the Company:
Hazen Research, Inc. is an independent industrial research and development (R&D) company specializing in the mining, chemical, energy, and environmental industries worldwide since 1961. Our 18 building, 14-acre campus in Golden, Colorado, houses multiple laboratories and pilot plant facilities to support our R&D work across multiple disciplines. The facility is operated by a staff of over 100 engineers, chemists, technicians, and support personnel.
Position Title:
Lab Quality Assurance (QA) Manager
Position Summary:
Hazen Research, Inc. located near Golden, CO has an opening for a QA Manager. The role is responsible for overseeing and enforcing the quality standards, procedures, and policies for the company’s Analytical Department and its 4 laboratories. The role is also responsible for ensuring that the Analytical Department meets Colorado Department of Public Health & Environment (CDPHE) quality standards and regulations.
Responsibilities:
- Implement and monitor the quality standards for the Analytical Department
- Manage certifications, audits, Performance Testing reporting and CDPHE sample reporting
- Reviewing analytical data and Quality Control reports
- Client reporting and invoicing
- Answering client phone calls and emails
- Training employees on quality processes and procedures
- Performing Root Cause analysis and corrective action responses
- Monitor and report on quality-related metrics to senior management
- Collaborate with Analytical team to identify and resolve quality-related issues
Skills and Abilities:
- Excellent customer service skills and professionalism, including patience and ability to listen.
- Ability to work under pressure with tight deadlines.
- Attention to detail and strong organizational skills.
- Excellent communication skills (written and verbal) both internally (company-wide) and externally (clients and vendors)
- Strong knowledge of Quality Assurance principles, standards, practices, and analytical methodologies
Education and Experience:
- Bachelor of Science Degree in Chemistry or other related field or the equivalent in work experience in a related field
- Proven experience managing the QA process for a laboratory work environment
- Highly competent using Microsoft Office, especially Excel, Word, and Outlook
Compensation:
- This is a full-time salaried position
- Hazen Research offers competitive compensation and benefits