About Seminole Hard Rock Hotel & Casino Hollywood
Benefits & Perks:
Essential Job Functions:
- Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.
- Must be able to work in a fast-paced, busy, and somewhat stressful environment and maintain physical stamina.
- Completes all established set-up, stocking and closing duties on time.
- Clears, cleans and resets tables according to procedures.
- Knows and adheres to health and sanitation guidelines at all times.
- Demonstrates a courteous, friendly, polite, congenial and efficient attitude.
- Promotes positive guest/employee relations.
- Serves all guests according to established standards of service.
- Delivers all items in a timely and courteous manner.
- Assist servers and bussers as necessary with established pre-bus and pre-set standards.
- Communicates customer requests to assigned server.
- Knowledgeable of restaurant seating plan including sections, table numbers and seat numbers.
- Knowledgeable of restaurant (ordering) systems; expediting systems.
- Communicates with kitchen expeditor; checks order duplicates for correctness; communicates discrepancies to the expeditor.
- Is familiar with all menu specifications and abbreviations.
- Handles and solves any concerns and questions customers may have or relays guest complaints/compliments to the appropriate Assistant Manager on duty.
- Maintains a clean, safe, hazard-free work environment within area of responsibility.
- Adheres to food & beverage policies, procedures, state liquor laws, state food safety handler regulations and all related training material.
- Performs all other related and compatible duties as assigned.
Qualifications:
- Minimum of one (1) year of high volume food service experience. Table service restaurant experience highly preferred.
- Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational
- Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional
- Management expectation is that you must be able to work any shift including weekends and
Work Environment:
- May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.
- While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.
- Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
Closing:
As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
- Credit Check
- Criminal Background Check
- Drug Screen
Disclaimer