Kpcgm: It Manager

The IT Manager for a Healthcare System, specializing in Electronic Medical Records (EMR) Systems, is crucial for ensuring the effective operation, maintenance, and enhancement of the EMR platform. This role involves managing the IT infrastructure supporting the EMR system, leading an IT team, and collaborating with healthcare professionals to optimize EMR use for clinical, administrative, and financial purposes. The aim is to leverage technology to enhance patient care quality, ensure regulatory compliance, and improve operational efficiency.

• Bachelor’s degree in Information Technology, Computer Science, Health Informatics, or a related field. A Master’s degree is preferred.
• Significant experience in IT operations management, ideally within a healthcare environment, with specific expertise in EMR systems.
• Strong leadership and team management skills.
• Proficient in project management.
• Comprehensive knowledge of healthcare processes and regulatory standards related to electronic medical records.
• Excellent analytical, problem-solving, and decision-making capabilities.
• Effective communication skills, capable of collaborating with both clinical and administrative staff.

• System Management: Oversee the daily operations of the network to ensure its reliability, performance, and user accessibility across the organization.
• Team Leadership: Lead a team of IT professionals, including system administrators, database managers, and support staff, dedicated to the EMR system.
• Project Management: Spearhead IT projects related to the EMR system, including system upgrades, integrations, and the rollout of new functionalities.
• Training and Support: Collaborate with clinical informatics teams to develop and implement comprehensive training programs for the EMR system. Provide ongoing support and problem resolution for system users.
• Security and Compliance: Ensure the EMR system complies with healthcare regulations, such as HIPAA, and implement robust security protocols to safeguard patient data.
• Vendor Management: Maintain a strong relationship with system vendors to resolve issues, manage updates, and negotiate customizations that meet organizational needs.
• Performance Monitoring: Use system performance metrics, user feedback, and clinical outcomes to identify improvement areas. Utilize analytics and reporting tools to inform decision-making.
• Budget Management: Develop and oversee the IT budget for the EMR system, including expenditures on hardware, software, and personnel.