Kilwins Team Member

APPLICATION INFORMATION:

This 25-35 hour per week job opening is for both of our DC locations:

The Wharf Location - 663 Water St SW and the Navy Yard Location - 1250 Half St SE

You can indicate whether you want to work at one location, or the other, or both in the pre-screening questions section of the Indeed application. Please note that though you will be hired at one location, there may be times we need you to work at the other. This is an expectation of the job.

Please make sure you answer all the pre-screening questions on Indeed for this position. How many hours a week do you want to work? Which location(s) can you work at? What hours can you work on each day of the week?

READY TO WORK AT KILWINS CHOCOLATES?

Are you ready to join our team? If you think you might like working for Kilwins Chocolates, ask yourself these questions. If you answer yes to most of them, then hit the apply button and let's get you on our team!

• Do you like a fast-paced environment? Guests are always coming in and we need folks that like that type of environment!
• Do you enjoy interacting with people - and we mean really interacting with people! Are you dynamic? Are you outgoing? You need to be able to smile, pay attention and welcome everyone that comes through our doors and be excited about it!
• Do you think you can provide excellent customer service consistently?
• With training, would you be good at learning about new things and products and then sharing that information with our guests? You need to be able to learn about chocolates and the ice cream we sell and let our guests know why they might like it!
• Do you have an excellent work ethic? Do you have integrity? Are you honest? We want the best people working for us. We want people who will promote the culture, the values, and the purpose of the Kilwins' brand. We will teach you if the answer to this is yes!

If you answered yes to most of the questions above, you may be exactly who we are looking for!

WHAT YOU WILL DO ON A SHIFT

1. Greet and engage and connect with every customer the moment they enter our location and make them feel like they are welcomed by providing excellent customer service and brand knowledge.

2. Communicate with our guests in a way that demonstrates the excellence of the Kilwins brand! We expect you to be outgoing, honest, and knowledgeable about our product.

3. Answer customer questions and makes sales suggestions.

4. Be able to provide knowledge of Kilwins history and products.

5. Learn to use our POS (register) system and check customers out quickly and accurately.

6. Perform general cleaning duties throughout the shift and at the end of the shift.

7. Merchandise and maintain displays according to Kilwins Brand Standards.

8. Prepare and make waffle cones. How fun!

9. Create and serve quality chocolates, fudge, and ice cream for others to enjoy.

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

1. Must be able to lift 40 pounds.

2. Must be able to stand for long periods of time.

3. All people who apply must be able to work weekends, evenings and holidays as needed. If you can't work nights and weekends, you may not want to apply. Time off requests are always welcomed and reviewed on a first come, first serve basis.

Please note this job description is not intended to cover a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Individuals may perform other duties as assigned including working in other areas to cover absences or to equalize peak work periods or otherwise balance the workload.APPLICATION INFORMATION:

Job Types: Full-time, Part-time, Seasonal

Pay: From $17.25 per hour

Benefits:

• Employee discount
• Flexible schedule

Restaurant type:

• Quick service & fast food restaurant

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed

Application Question(s):

• * THIS ANSWER IS REQUIRED - Which location can you work at - The Wharf location, the Navy Yard location, or both?
• * THIS ANSWER IS REQUIRED - Please let us know when you are available to work each day of the week. Example: Sunday - 10-7:00, Monday - Anytime, Tuesday - Not available, Wednesday - After 4:00 PM, Thursday - 2:30-CL, Friday - N/A, Saturday - Any... etc. Be as specific as possible.
• * THIS ANSWER IS REQUIRED - How many hours a week are you looking to work?
• * THIS ANSWER IS REQUIRED - All people who apply must be able to work weekends, evenings and holidays as needed. If you can't work nights and weekends, you may not want to apply. Time off requests are always reviewed on a first come, first serve basis. Please type "yes" letting us know you have read this important information.

Work Location: In person