Counter Team Member

Our front of house Team Members welcome and care for guests in our cafes. Counter Team Members will have a working knowledge of all Tatte products, delivering delicious savory dishes and pastries, operating the point-of-sale register, and keeping a clean and organized workspace We expect our front of house Team Members to:

• Engaging, warm, and welcoming communication skills and presence
• Have a passion for and deep knowledge of our coffee menu, our bakery and savory offerings, and genuine hospitality
• Have a desire to help where needed and work as part of a team
• Live from Tatte’s core values and help Tatte deliver on its mission
• Have flexibility to work a variety of shifts, including weekends, holidays, & afternoons/evenings
• (Ideally, barista Team Members also have at least 1 year of experience as a barista using manual espresso equipment in a fast-paced restaurant/cafe)

Our Benefits and Perks

• Competitive pay (Counter Team Members start at $12.25/hr plus tips---typically Team Members make $18-$22/hr+ including tips)
• 401(k) (with a vesting match)
• Health, dental and vision insurance for full-time Team Members
• Vacation time (after 1 year of full-time service)
• Free employee assistance program services
• Flexible schedule with no late nights
• Internal English and Spanish classes
• Free drinks and generously discounted meals
• Exciting potential for growth

Summary of Counter Team Members’ Primary Responsibilities

• Provides gracious and high-quality service to our guests by, among other things, welcoming guests to our cafes and engaging with them throughout their experience
• Determine guests' needs by asking questions and sharing product knowledge
• Has comprehensive knowledge of all Tatte products
• Takes guests’ orders using our point-of-sale system/register
• Executes all Tatte product and packaging standards
• Delivers coffee beverages and food to guests
• Maintains clean and well-stocked café stations
• Actively maintains and supports café cleanliness and visual/brand standards
• Complies with and follows all safety and sanitation standards at all times while adhering to our policies and procedures
• Other duties as assigned

Essential Functions/Working Conditions for FOH Positions

• Strong communication skills to warmly engage with all guests and Team Members
• Ability to work in a fast-paced environment
• Able to grasp and reach overhead
• Must be able to lift, move, and carry 50+lbs
• Must be able to work 8+ hours a day on feet

Join us on our journey to create something special!

Job Types: Full-time, Part-time

Pay: $18.00 - $22.00 per hour

Expected hours: No more than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid sick time
• Paid time off
• Paid training
• Vision insurance

Restaurant type:

• Bakery
• Café

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend

Application Question(s):

• Do you have the right to work in the United States?
• Are you 16 years of age or older?
• Our shifts typically start as early as 6am and end as late as 9pm, 7 days per week. Shifts typically are between 5 and 8 hours long. Are there any restrictions on your availability that we should be aware of?
• Are you available to work on weekends?

Ability to Relocate:

• Washington, DC 20001: Relocate before starting work (Required)

Work Location: In person