Key Holder

Job Title: Key Holder

Reports To: Store Manager

Status: Full-Time

Location: Shrivers Pharmacy - McConnelsville, Ohio

**$500 Retention Bonus Provided**

General Summary: Responsible for assisting the Director of Retail Operations in leading and directing operations at specified location.

Job Supervisory Responsibilities: Manages direct reports to include Front Register Cashier, Service Center Cashier, Floor Personnel, Custodian, and Pharmacy Delivery Drivers, and Pharmacy Cashiers in conjunction with the Pharmacist In Charge in the absence of the Store Manager and Assistant Manager.

Essential Job Responsibilities:

1. Responsible for leading and directing a team of employees in a positive manner to ensure a positive customer experience.

2. Responsible for all aspects of the POS system to include input, upkeep, and ongoing training of employees using the POS system.

3. Accepts and processes Western Union orders. Accepts and processes utility bill payments. Processes money orders; Check utility bill payment reports to identify and correct errors.

4. Stocking and merchandising of sales area when not required at the Service center.

5. Responsible to know the duties of all direct reports and possess the ability to function in these positions when necessary.

6. Plan and prepare work schedules and keep records of employees' work schedules.

7. Provides recommendations to the Director of Retail Operations regarding employee promotions and advancement and disciplinary action.

8. Assist with new employee orientation and training as well as ongoing training of direct reports.

9. Responsible for inventory ordering and processing, including DME, from numerous vendors as well as product returns, and merchandise transfers from location to location. Place Women, Infant & Children (WIC) orders for customers.

10. Responsible for knowledge of current compliance issues.

11. Responsible for general maintenance, upkeep, and appearance of store. Keeping stock room organized and clean.

12. Other duties as assigned by management.

Education: High School or equivalent.

Experience: Suggested minimum of two years management experience, preferably in the retail setting.

Performance Requirements: Knowledge of: principles and practices of retail pharmacy planning and management sufficient to manage and coordinate the operation of a retail pharmacy; the surrounding community demographics to be able to assist with product selection and merchandising for individual location; policies and procedures of the pharmacy sufficient to direct its retail operations and to provide quality customer service. Skills in: leadership of retail associates; exercising a high degree of initiative, judgment, discretion, and decision-making to achieve organizational objectives; analyzing situations and taking effective action; establishing and maintaining effective working relationships with employees, policy-making bodies, patients, and the public; organizing work, making assignments, and achieving goals and objectives. Abilities: assume responsibility and delegate assigned work functions; manage customer concerns and problems in a professional and positive manner; organize and integrate organizational priorities and deadlines.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Rotating weekends

Work Location: In person