Senior Guest Advisor/Key Holder

Responsibilities:
- Manage and oversee the daily operations of the retail store
- Ensure efficient and effective use of time management skills to meet sales targets and deadlines
- Provide excellent customer service, including phone etiquette and resolving customer complaints or issues
- Train and supervise retail staff, ensuring they have the necessary skills and knowledge to perform their duties
- Monitor and maintain stock levels, ensuring products are properly displayed and organized
- Analyze market trends and competitor activities to develop strategies for increasing sales
- Perform administrative tasks such as scheduling, payroll, and inventory management

Experience:
- Previous experience in retail management or a similar role is preferred
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Knowledge of wireless sales industry is a plus
- Excellent phone etiquette and communication skills
- Proficient in basic math for handling cash transactions and inventory management

We offer competitive compensation and benefits packages for qualified candidates. If you are a motivated individual with a passion for retail management, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience.

Job Type: Part-time

Benefits:

• Employee discount
• Tuition reimbursement

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person