Key Account Manager

Seeking an experienced Key Account Coordinator or Account Manager for a direct hire opportunity with a high-tech international company delivering innovative laser technology solutions to Automotive, Aerospace, Medical and Scientific research communities in Plymouth, MI

This position offers full benefits including PTO, Medical, Dental, Vision, 401k, LTD, STD!

Pay rate is between $35 - $40/h (based on experience)

Generous 10k-15k relocation package (which includes 4-8 weeks apartment or extended stay hotel and 6-8 weeks car rental) for suitable candidates that are willing to relocate for the position

Note: This is not a Sales role, more like customer service

Responsibilities for Account Coordinator or Account Manager:

• Work closely with the Product & Project Management team (PPM) to align regarding installation schedule, equipment prioritization and to define scope of work.
• Provide customers with pre-installation checklists, confirm site preparedness prior to FSE arrival.
• Keep all lines of communication open with customers and colleagues regarding potential delays, missing parts, issues etc.
• Conduct on-site pre-installation meetings with customers in the US, CA, and MX as necessary.
• Visit ongoing installation projects to ensure quality, confirm schedule and resolve any potential issues.

Qualifications for Account Coordinator or Account Manager:

• Over 75% travel  throughout the US to meet with key customers.
• Must maintain a valid Driver’s License.
• Two-year technical degree or two or more years of experience in project management, field service, repair or customer service preferred.
• Previous experience with robotics, lasers, automation systems or mechatronics preferred.
• Must have strong communication and problem-solving skills

If you are interested in learning more about this role, please submit your resume for immediate consideration!

Feel free to text “Plymouth” to 321-418-6672 for faster response.

INDH

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