Address
Form of work
Salary
Job Description
Title: Key Account Assistant
General Summary: This position assists the Account Executive to maximize business while maintaining profitable relationships between the customer and company.
Major Responsibilities:
- Gather, document, and analyze weekly selling performance.
- Review business opportunities with buyers.
- Track advertising, review layouts and confirm delivery of product.
- Customer service support.
- Assist executives – Preparing reports
- Attend sales meeting with sales team and shoe shows
- Communicate with accounts, sale reps and vendors to maintain excellent customer relations.
- Confirm pricing with vendors and customers
- Create folders of purchase orders while maintaining them with daily correspondence and file them according to delivery
- Check orders into AS400 system
- Create spec sheets and cost sheets in customer’s web site
- Work with customer to cancel and re-order product
- Informing customers of product and order information
- Confirm delivery with vendors and block out factory space.
- Inform vendors of customer’s spec and requirements
- Follow up with buyers on sample approval.
- Review samples and compare to sales samples and advise product development team if there is a problem in material, color, construction etc.
- Review customers websites bi-weekly for updated information and new requirements. Advise vendors of any updates.
- Create picture book for each customer
- Build relationships with Buyers and DMMs
- Special projects as required
- Other duties may be assigned
Specific Job Skills:
- Ability to conduct interpersonal interactions including coaching, negotiating, selling, group presentations, etc.
- Most decisions are made within company policy constraints, and some latitude exists. Decisions may impact others or the organization
- Work responsibilities occasionally concern confidential and/or sensitive information requiring the use of discretion
- Job duties are somewhat varied, occasionally requiring conceptualizing, planning and implementing
- Highly organized, detail-oriented and time management skills essential
- Under limited supervision, anticipates and solves problems for self and other lower level employees
- Has no supervisory responsibility, provides basic work direction usually one-on-one
Education, Licenses, Certificates, Registrations and/or Experience:
- A bachelor’s degree or equivalent experience required.
- Proficiency with computer skills, including Microsoft Office, Word, and Excel
- 2-4 years experience in customer service or related field.
- Knowledge of retail math.
Salary Range: The pay range of this position is $65k - $75k. Actual salary will be determined based off candidate’s skill sets, years of experience, and other job-related factors. This range does not include benefits such as health insurance, paid time off, 401K, and additional company benefits
