Address
Form of workJunior Technology Support Specialist- Asplundh Innovate
Job Type: Exempt
Pay: Salary
Are you a real go-getter looking for an amazing opportunity with a nationwide full-service-utility contractor offering competitive wages and incredible benefits? Keep reading because this job might be for you!
Since 1928, Asplundh has been dedicated to safe, efficient, and innovative line clearance services for the utility industry. Reliable, uninterrupted power is an important service provided by the world's electrical utilities and Asplundh has the expertise to help keep the power flowing. Over the years, diversification has opened vegetation management services to other specialized markets such as municipalities, railroads, pipelines, helicopter vegetation services, and departments of transportation.
A family-owned and operated corporation headquartered near Philadelphia, Pennsylvania, Asplundh has grown to employ over 36,000 service professionals throughout the United States, Canada, Australia, and New Zealand.
Benefits:- Benefits Available and vary per position and location.
About the Opportunity
Asplundh Tree Experts (Asplundh) is seeking a Jnr Technology Support Specialist to join the Asplundh Digital Innovation Team, reporting to the Digital Engagement Lead.
The successful candidate will:
- Work with the Digital Innovation Team to support critical business solutions & projects, including the Vegetation & Asset Management Solution.
- Provide onsite support to Asplundh Field Crews and Site Offices across the US
- Collaborate with development, reporting and business intelligence platforms
- Provide service delivery to customers through the support portal
- Work with ArcGIS Online including FieldMaps, Survey123 and PowerBI Dashboard to support users
Knowledge, Skills and Experience
- Tertiary qualifications in Computer Science, Technology and/or Geospatial/GIS/Spatial
- An understanding or willingness to learn IT Service Delivery models and platforms to support them.
- An interest in analytics, data management & mobile apps, with the ability to undertake research, analyse information and develop solutions to problems
- Ability to collaborate, use initiative and work under pressure in a supportive team environment
- Practical communication skills across a variety of stakeholders
- Experience with MS Teams, Sharepoint, ServiceNow, OneNote, Azure is a plus
- Willingness to learn the Esri suite in particular ArcGIS Online for Organisations including Field Maps & Survey123
- Upon offer, employees may be required to complete and pass a pre-employment drug screen, background, and/or MVR check.
- Rarely: walking, kneeling, squatting, crawling, seeing distant, climbing on/off truck, climbing, lifting over 10 lbs. to 50 lbs., depth perception, color vision, lifting, carrying, pushing, pulling, climbing ladders, balancing, lifting up to 10 lbs., lifting up to 50 lbs.
- Occasionally: standing, stooping, body twisting, gripping, reaching, range of motion, climbing stairs.
- Frequently: sitting, sense of touch, manual dexterity, speaking, reading, hearing-speech range.
- Constantly: seeing.
Due to the inherently dangerous nature of the industry and requirements to work with or around hazardous equipment, employees must have sufficient eyesight to judge distance/coordination of equipment and tools, be able to maintain attention and concentration for extended periods, be able to withstand exposure to all kinds of weather while completing work assignments, be able to wear personal protective equipment as necessary, be able to enter and exit a vehicle numerous times a day, have the endurance necessary to traverse various terrain, be capable of performing job duties throughout a standard 8- or 10-hour day, be able to communicate with others, read, write, and comprehend written/verbal job instructions and information, and communicate and handle conflict professionally.
- Able to identify job site hazards.
- Exhibits and carries out cognitive problem-solving skills.
- Able to read, comprehend, and visualize job build and all prints.
- Works near/around energized, hazardous parts and equipment.
- Exposed to traffic.
- Works around excessive noise from machines (bore drill, backhoe, trencher, mini excavator, bucket trucks, digger derricks, concrete saw, jackhammers).
- May be exposed to hot and cold environments, poisonous plants or reptiles, and stinging insects.
As a full-service utility contractor, Asplundh performs tree pruning and removals, right-of-way clearing and maintenance, vegetation management with herbicides, and emergency storm work and logistical support. Asplundh is the parent company of UtiliCon Solutions whose subsidiaries provide overhead and underground line construction, planning and design, meter reading and AMR/AMI installation, electrical testing, and street lighting/traffic signal services. Asplundh also operates Rotor Blade Airborne Utilities Management, overhead electric distribution, and transmission lines using MD 500 helicopters.
Individuals must be able to perform the essential functions of the position with or without reasonable accommodation. Individuals with a disability who desire a reasonable accommodation should contact the ADA Coordinator at 1-800-248-8733, ext. 1339.
An Equal Opportunity Employer.
