Address
Form of workLocation: Suitland, MD
Security Clearance Required: Active TS (SCI eligibility) clearance is required upon application for initial consideration and eligibility to obtain a CI poly if selected **This position is not open for any clearance upgrades or sponsorship.**
Certification Required: Must have 8570 IAT II Level Certification (CNA-Security, GICSP, GSEC, Sec+ CE, SSCP) or higher within 90 days of hire
Shift Hours: 6am-2pm Sunday - Thursday
teKnoluxion provides the Defense and Intelligence Communities technical experts in the fields of Software & Systems Engineering, Enterprise Operations, and Cloud Services Management & Consulting. Our goal is not to simply support efforts, but to ignite a technology revolution, bridging the growing technology gap between the Government and commercial space.
Are you ready to test your abilities as an Junior Systems Administrator in a sophisticated enterprise exploitation environment? Join a dedicated team supporting the UDS contract at NGA.
What you get to do every day:
- Maintains an organization's computer systems' workflows and is responsible for the upkeep, configuration and reliable operation of computer systems
- Work closely with both on-site and remote users to coordinate site visits and upgrades, provide on-site and remote resolution support for trouble calls
- Provide TIER 2/3 support of Unix/Windows workstations and servers, including Web servers, network attached storage devices, and stored data in support of business processing requirements
- Systems administration of desktop and server systems connected to local and wide area networks
- Desktop system management responsibilities involving account monitoring, security, Operating System (OS) installation, and other local area system administration related functions
- Provide support for implementation, troubleshooting and maintenance of IT systems and management of system infrastructure and any processes related to these systems
- Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
- Provide Tier 1, Tier 2 and Tier 3 problem identification, diagnosis and resolution
- Provide Installation of PC hardware, Server hardware, and network connections
- Install/load operating system and application software using PowerShell, PDQ, or SCCM software deployment tools
- Isolate and resolve hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination therefore
- Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance
- Perform software installations and upgrades to Unix/Windows operating systems and layered software packages and maintains them in accordance with established policies, procedures, licensing, and service level agreements; evaluation and installation of software/hardware patches and resolution of software related problems associated with COTS/GOTS products
- Create and follow procedures to maintain and manage multiple linked databases including security, data safety and integrity, disaster recovery, and bulk data import/exports.
- Conduct routine and emergency maintenance of assigned data center equipment
- Communicate/coordinate scheduled preventive maintenance windows with potentially impacted customers
- Collaborate and contribute to the development, administration, and testing of backup and recovery plans
- Ensure systems are secure to STIG guidelines and security patches by reviewing ACAS scans and working with ISSO's to mitigate findings
- Maintain operational, configuration, and other standard operating procedures (SOPs)
- Verify system availability with existing Enterprise tools
Clearance: Active TS (SCI eligibility) clearance is required upon application for initial consideration and eligibility to obtain a CI poly if selected **This position is not open for any clearance upgrades or sponsorship.**
Shift Hours: 6am-2pm Sunday - Thursday
Education/Experience: Requires Bachelor's Degree and 3 years of relevant experience or an equivalent combination of education and years of experience.
Certification: Must have Security+ certification or DoD 8570 Level II equivalent within 90 days of hire
Required Skills:
- UNIX, Windows, and/or Storage administration
- Experience working with trouble reporting and tracking systems such as Service+
- Ability to respond to after hour calls “provide on-call support"
- Ability to travel 0-20% to local area sites as well as other locations with similar architecture/footprint
- Ability to complete shift work with schedule flexibility to support a 24hour / 365day operations site
- Strong documentation skills, experience work with MS office products especially Excel, Outlook, and word.
- Strong customer support skills providing support to end users
- Ability to prioritize and execute tasks in a high-pressure environment.
- Must have a valid US passport
Physical Requirements?
- Need to be able to lift/move/carry equipment as necessary (max 65 pounds)
What is ideal?
- Experience in the imagery intelligence domain a plus
- Ability to create and modify scripts in multiple disciplines on Windows, Linux, and Solaris systems
- Knowledge of the Customer's processes and procedures and of the Customer's production systems a plus
- Ability to prioritize and execute tasks in a high-pressure environment
- Ability to function as a team member and independently
- Prefer skills in one or more of the following: Window Server, Red Hat, IRIX, Solaris, Sybase, Informix, SQL, and Imagery Production Chain
- General knowledge of database administration, network administration and possess network configuration management skills.
- Intelligence Community Experience preferred
- Recognizing great achievements do not go unnoticed by teKnoluxion through service anniversaries, spot awards, and employee referral bonuses
- You’ll join a growing organization of passionate, top-shelf, IT engineering professionals with extensive experience in actively developing the technology revolution in the Intelligence community
- Highlights of our benefits include Health/Dental/Vision, 401(k) match and potential Profit Sharing, Universal Leave, STD/LTD/Life Insurance/Voluntary Life Insurance, Stipends, Referral Bonuses, and more!
- Compensation is unique to each candidate and compensation packages are based on education, experience, and other requirements.
teKnoluxion is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
teKnoluxion does not have a vaccination mandate applicable to team members. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements. Regardless of vaccination status , personnel are required to wear masks while indoors when the CDC COVID-19 Community Level is High.
