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Form of workJob Description
Great position in an excellent working environment which can lead to permanent role and great future in tech!
We are looking to fill a position for our client.
Hours: 8am-5pm
Responsibilities:
- Provide technical assistance with computer hardware
- Resolve issues for clients via phone, in person, or electronically
- Responding to client support requests
- Contacting clients to find out the nature of the problem
- Connecting via a remote link
- Troubleshooting hardware issues
- Installing and maintaining hardware, peripherals, monitors, thin clients
- Providing basic training in computer operation and management
- Track customer issues and resolutions
Qualifications:
- Good written and verbal communication skills
- Excellent interpersonal skills
- Previous experience in IT, customer service, or other related fields
- Strong troubleshooting and critical thinking skills
- Positive and professional demeanor
- A+ Certification a plus
- Preferably 1-2 Years experience as Support Technician
- Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals
- Ability to solve complex hardware issues.
Uni-Data & Communications, Inc. was formed in 1989 to service the IT
infrastructure support needs of the financial services community.
Uni-Data is a nationwide IT services company with several hundred full time employees, operating in 20 states. The company maintains three primary lines of business: Technical Services (IT outsourcing, staff augmentation, IMAC/break-fix, software packaging and distribution, PC/VDI deployments, project management); Managed Services (on-shore, NYC-based service-desk, private cloud hosting, commercial SaaS hosting, SMB IT outsourcing); Uni-Data is a subsidiary of the Unity International Group, which is a conglomerate composed of electrical contracting, integrated maintenance, and IT services businesses.
infrastructure support needs of the financial services community.
Uni-Data is a nationwide IT services company with several hundred full time employees, operating in 20 states. The company maintains three primary lines of business: Technical Services (IT outsourcing, staff augmentation, IMAC/break-fix, software packaging and distribution, PC/VDI deployments, project management); Managed Services (on-shore, NYC-based service-desk, private cloud hosting, commercial SaaS hosting, SMB IT outsourcing); Uni-Data is a subsidiary of the Unity International Group, which is a conglomerate composed of electrical contracting, integrated maintenance, and IT services businesses.
