Julia N Visor Center Student Receptionist

Title: Julia N Visor Center Student Receptionist
Employee Classification: Student Help Regular
Division Name: Academic Affairs
Department:Julia N Visor Academic Center

Job Summary

This position provides assistance to the supervisor, staff, and administrators in the Julia N. Visor Academic Center. The Student Receptionist position also provides customer service to students using the Visor Center's various services. This includes assistance with scheduling/changing appointments, greeting people as they walk in, and answering the phone.
The Student Receptionist will report directly to the Visor Center Program Support Specialist, but will work for all staff and administrators in the Visor Center.
Duties and responsibilities include, but are not limited to:
1. Greet and assist students and visitors that enter the Julia N. Visor Academic Center.
2. Assist students with tutoring, writing, and workshop appointments.
3. Answer phones. Be prepared to answer questions regarding Visor Center services.
4. Monitor and respond to Julia N. Visor Academic Center email inbox.
5. Handle confidential information.
6. Assist in keeping the Visor Center tidy and organized for proper day-to-day function.
7. Perform other duties as assigned.

Additional Information

For information on the Julia N. Visor Center, please visit: http://www.universitycollege.illinoisstate.edu/help/

Pay Rate

$14.00/hour

Required Qualifications

• Dependable and PROMPT.
• Ability to multitask while providing excellent customer service.
• Refined phone etiquette.
• Strong interpersonal skills.
• Detail-oriented.

Preferred Qualifications

• Previous receptionist experience.
• Experience with Microsoft Outlook Calendar.
• Working knowledge of basic office equipment.
• Familiarity with the Julia N. Visor Academic Center services.

Work Hours

Intermittent shifts during hours of operation, 8:00am-9:00pm Monday-Thursday, 8:00am-4:30pm Friday; occasional Sundays 4:00pm-8:00pm.

Proposed Starting Date

August 2024

Required Applicant Documents

Resume

Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior

Contact Information for Applicants

Colleen Ayars
crayars@ilstu.edu

Important Information for Applicants

This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

In addition, all appointments are contingent upon proof of eligibility for employment at Illinois State University to perform the required duties described above on your scheduled start date. The Immigration and Control Act of 1986, Public Law 99-603, requires all new employees to file an I-9 in person and no later than three days from the beginning of employment. This may be accomplished within the department or through Human Resources. A list of the types of documentation you will be expected to provide is available at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Failure to comply with this law will result in cancellation of your appointment.
Illinois State University, as your employer, is required by federal law to ensure proper tax withholding from wages and to ensure that the required reporting of employee wages, withholding, and employment taxes is accurate. For this reason, every employee must have a valid Social Security Number registered with the University at the time of employment and/or as soon after as possible, but no later than 45 days from the start date. Failure to comply with this law may result in cancellation of your appointment.
Illinois State University student employees are restricted to no more than 28 hours per week of on-campus employment for all positions held.
International students are restricted by their visa status to no more than 20 hours per week of on-campus employment when the university is in session but may work more when the university is not in session. International students should contact the Office of International Studies and Programs for guidance if they have questions concerning employment restrictions.

Illinois State University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at (309) 438-3383. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311.