INTRALOT is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value-added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, INTRALOT offers custom-made integrated solutions, which ensure maximum efficiency and absolute security.
Games Library includes more than 400 types of games: Numerical Lotteries, TV Lottery Games, Sports Lotteries, Fixed Odds Betting, Instant Lotteries, Pari-mutuel, Video Lottery and Monitor Games.
Education, Training, and Experience
- High school diploma or GED certificate; an associate or bachelor's degree in IT, computer science, or a related field is preferred.
- 1+ years of technical experience in the industry.
- Knowledge of TCP-IP troubleshooting.
- Basic understanding of Layer 2 and 3 switching.
- Basic understanding of Routing.
- Knowledge of PPTP & L2TP.
- Understanding of Domain Name Service (DNS) and DHCP.
- Professional presentation/interaction.
- Reliable transportation.
- Flexible schedule.
Duties and Responsibilities
Under the direct supervision of the Network Manager and Director of IT, duties and responsibilities include, but are not limited to the following:
- Perform troubleshooting to network failures to ensure long term efficiency of the network.
- Maintain retailer networks to ensure they run properly.
- Perform repairs, when necessary, either through online chat, phone, or in-person.
- Train field service tech on how to troubleshoot and remediate telecoms issues.
- Assist in documenting/reviewing and updating network topology.
- Assist in planning and documenting new product deployments and the associated network infrastructure changes.
- Provide first level of hand on support for remote network and server administrative staff.
- Support with infrastructure device upgrades or replacements.
- Ability to provide off-hours operational support when necessary.
Work Environment
- On-call availability 24x7.
- Willingness to travel up to 75% of time.
Employment Eligibility Verification
Must possess valid documentation to establish identity and U.S. employment eligibility.
Security Requirements
Submission to, and ability to pass, a thorough pre-employment background check by Intralot Inc. and all required State Lotteries is a requirement of employment. A pre-employment drug screening is also a requirement.
Intralot, Inc. is an Equal Opportunity Employer