JIRA Systems Administrator (Senior)
Huntsville, AL/Redstone Arsenal
IPT Technology Solutions (IPT) is passionate about providing our customers with technical solutions that satisfy their business needs. Through collaborative interactions with customers, team members, subject matter experts (SMEs), technical leaders, and partners we design practical solutions that solve real problems for major government and business organizations. As a member of our Technology Solutions group, you will work with a team of technologists focused on delivering innovative business solutions using emerging technologies through proven successful methods.
Our Team:
We are looking for talented people who are enthusiastic about applying technology to deliver innovative outcomes with “fierce determination, fearless integrity, and passionate service.” Our belief is that our people are the key to success. By encouraging and enabling continued learning, our team members grow to achieve their personal career goals. We are looking for:
- Smart people with a passion for technology
- Ability to solve challenging technical business problems
- Self-directed professionals
- Hunger to continually learn and grow
IPT is looking for great talented people to support the work at the Army Aviation and Missile Center (AvMC). AvMC is the Army’s focal point for providing research, development and engineering technology and services for aviation and missile platforms across the life cycle. AvMC’s mission is to “deliver collaborative and innovative aviation and missile capabilities for responsive and cost-effective research, development, and life cycle engineering solutions” to equip the Warfighter with the best technology today and tomorrow.
Responsibilities:
- Support AvMC CIO/G6 Service Center’s (ASC) services through the development and sustainment of its use of Atlassian Jira.
- Develop and maintain automation workflows, develop plugins to extend JIRA Software and associated complimentary Jira Service Management and Confluence module capabilities, build dashboards for add ons as needed
- Have ability to configure custom fields, create preset filters, keep up to date Software (upgrades / patches), test outcomes
- Debug Atlassian-jira.log, Catalina.log and other logs to determine issues and recommend solutions
- Review project implementations and direct team to make improvements as needed
- Collaborate with Jira project administrator, support project / project configuration migrations across multiple environments (DEV/STAG/PROD), keep environments synchronized
- Provide strategic systems recommendations for implementation of future releases, and reporting metrics across the enterprise
- Manage work effectively (currently tracked via Jira Kanban boards), track ASC and Jira Service queues, enforce G6 processes, support continuous process improvement
- Conduct capacity planning, performance testing, and tuning
- Monitor and report systems metrics for decision making purposes
- Provide systems support to maintain highly secure and available by adhering to Cybersecurity regulations
Requirements:
- Bachelor’s degree in a related field
- Ten (10) years of prior JIRA experience in a similar role
- Strong knowledge of Atlassian JIRA and Atlassian Confluence software
- Strong communication and organizational skills
- Active Security+ CE Certification or equivalent or higher
- Active Security clearance required
IPT Associates, LLC is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment opportunity to all qualified employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, national origin, age, physical disability, mental disability, medical condition, status as a veteran or disabled veteran or any other characteristic protected by law. We base all employment decisions, including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, returns from lay-off, terminations, and social and recreational programs on the principles of equal employment opportunity.
Our employees have diverse backgrounds, skills, and ideas that collectively contribute to a rich working environment and greater opportunity for innovation.
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