Janazah Funeral Services Manager

Position Summary:

Janazah Funeral Services Manager will design and implement the Janazah services program in accordance with Muslim tradition and law, cultural norms, family's wishes, ISB policies, and local, state, or federal laws. Reporting to the Senior Manager, Programs and Administration, the manager will compassionately and empathetically manage the complete funeral process from initiation call/meeting to completion including arrangement discussions with deceased next of kin and presides over visitation, funeral, visual inspections, and graveside services. If you are currently not licensed, ISB will be open to get you started on the education/license exam and classes and committed to provide on the job training and coaching to the right candidate.

Duties:

• Design, document and implement Janazah/Funeral Services process, guidelines, and procedures.
• Receives, initiates and documents meetings/calls to deceased next of kin, obtains or confirms deceased and family contact information, briefly discusses needs (including languages, Muslim and cultural traditions) and summarize desired outcomes, schedules arrangement appointment, escorts to meeting spaces at ISBCC (if applicable) and cemetery, and communicates appointment confirmation.
• Cares for the deceased in a respectful manner; supervises and may perform responsibilities for washing, shrouding, and preparation of the body; may also perform removals or transfers adhering to ISB standards and processes.
• Responsible for maintaining documentation, reviewing and authorizing service contracts
• As the licensed Janazah/Funeral Services Manager or delegate thereof, responsible for the compliance with all mortuary, health, and vital statistics regulation compliance within the funeral establishment(s).

Basic Requirements:

• Undergraduate degree
• Current Funeral Director or in the process of accreditation preferred
• Valid state driver's license with an acceptable driving record required to operate company owned vehicles
• Non-profit or Funeral Services experience is preferred
• Experience working in Islamic organizations

Please review detailed job description on our website: https://isbcc.org/careers/

Job Types: Full-time, Part-time

Pay: $60,000.00 - $75,000.00 per year

Expected hours: 20 – 40 per week

Benefits:

• Paid time off
• Parental leave
• Relocation assistance
• Tuition reimbursement

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Roxbury Crossing, MA 02120: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Experience:

• Microsoft Office: 1 year (Preferred)
• Funeral directing: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)
• Funeral Director License (Preferred)

Work Location: In person