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Form of workAbout us
We see a future where everyone can live and move without limitations. That’s why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving our communities, the planet and, above all, people.
Forward. For all.
Group Summary
The Magna Exteriors portfolio of products includes access systems such as liftgates, exterior trim, modular systems, front-end modules including fascia, active aerodynamic systems and other lightweight structural components for automotive, commercial truck and other industrial markets.
Recognized globally as an innovator in all aspects of vehicle exteriors, Magna provides everything needed, from materials development and design through manufacturing and assembly, to help automakers create sleek, state-of-the-art vehicles across the world.
About the Role
• Ability to resolve support calls within the defined SLA.
• Install, configure, and maintain computer hardware, software, and peripherals.
• Troubleshoot and resolve hardware, software, and network issues in a timely manner.
• Provide technical support to end-users, including diagnosing and resolving technical problems.
• Set up and maintain user accounts, permissions, and security settings.
• Monitor and maintain computer systems and networks to ensure optimal performance and security.
Your Responsibilities
• Collaborate with other IT team members to implement and maintain IT policies and procedures.
• Document IT processes, procedures, and troubleshooting steps for knowledge sharing.
• Conducts floor level training on new equipment.
• Flexible Shift – Based on Department Manager’s Needs. Must be able to support weekend production.
• Complete and communicate end of shift notes including issues seen on the floor and project completion updates.
• Visibly leads and supports all Norplas goals as set forth in objectives and targets.
Who we are looking for
• High school diploma or equivalent
• Proven experience as an IT Technician or in a similar role.
• Strong knowledge of computer hardware, software, and networking concepts.
• Proficiency in troubleshooting and resolving technical issues.
• Familiarity with Windows and Linux operating systems.
• Knowledge of retrieving data from a database using SELECT statements, including filtering, sorting, and limiting results.
Your preferred qualifications
- Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP).
- Experience in the automotive industry or a manufacturing environment.
- Knowledge of automotive-specific software applications and systems.
