It Systems Analyst

The Resort at Paws Up is America's premier luxury ranch resort. Set on a 37,000-acre ranch, Paws Up embodies the spirit of the American West. It's a family owned and award-winning destination that truly inspires.

The Resort at Paws Up is seeking to add a System Analyst to our team. The System Analyst will analyze and design comprehensive, interdependent processes to address various operational needs. The analyst will play a key role in creating, enhancing, documenting, and validating operationally driven technology solutions. The analyst will serve as a process expert who provides training and support to operations staff. The analyst will frequently act as a project lead, and a critical member of the desktop and applications support teams.

The Primary Functions are:

• Assist in designing and executing solutions that meet System's/Divisions' strategic objectives
• Provide technical support for hardware, Server Maintenance, Network Maintenance, and software to Resort employees and guests.
• Install, maintain, and troubleshoot computers so they are in working order
• Audio Visual Setups and Tear downs
• Develop and maintain working relationships with departments and external contacts as appropriate.
• Participate in large-scale hardware and software rollouts, end of lease upgrades, and critical projects to maintain the technology readiness within the organization
• Manage routine & special projects which may require oversight of other departments' work and coordination of a wide variety of functions.
• Use the internal ticketing system to address support requests relating to hardware, software, end-users, and guests
• Other duties as assigned.

Looking for Team Members with:

• Bachelor’s degree in Information Systems, Computer Science, or relevant certifications and experience.
• Ability to communicate technical information to non-technical people.
• Experience in Hospitality preferred, but those with relevant experience in other industries may be considered.
• Ability to manage multiple tasks and projects, and forge strong interpersonal relationships within the department, with other departments, and with external audiences.
• Attention to detail is critical to the success of this position, with demonstrated competency in customer orientation and the ability to deal with ambiguity.
• Excellent project management, planning, communication, documentation, organizational, analytical, and problem-solving abilities.
• Ability to effectively approach problem solving.
• Ability to communicate clearly and effectively both orally and in writing.

Preferred Skills:

• Experience with Azure
• Experience with Windows Server, Wireless Access Points, Core Networking Technologies
• Experience with Helpdesk or end user support

Team Members can look forward to:

• PTO accrued at 4.62 hours per pay period
• Referral Bonus (Get paid to recruit)
• Medical, Dental, Vision
• Life Insurance, Long Term and Short-Term Disability
• 401K with match
• Employee Assistance Program
• Opportunities for career development and advancement
• Carpool reimbursement $5-$20/Day
• Complimentary Lunch Provided
• Employee Discounts on Merchandise
• A great work environment in a beautiful luxury resort setting

Check it out for yourself!

https://youtu.be/FvGzdXJubf8

The Resort at Paws Up provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.