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Form of work
Prime's enviable reputation within the transportation industry is a culmination of more than forty-five years of dedication to a unique corporate culture which seeks the most qualified professionals and routinely rewards them accordingly. Every Prime associate, driving and non-driving alike, is selected for their outstanding ability to perform well beyond typical expectations.
Positive, enterprising and highly-motivated individuals who possess the talent, creativity and drive to excel, routinely succeed once they join the Prime Team. The stated goal of Prime is simply to strive to be the best, not necessarily the biggest. The Prime Team cooperates to exceed customer requirements by providing exceptional customer service.
Prime has been built on the simple, yet significant philosophy that providing the best staff with the best equipment, the best support system and the best training ultimately leads to the best customer service. Prime's continued success is a direct result of a corporate culture that instills and inspires each associate to remain committed to reaching the pinnacle of their inherent potential.
- Configure, test, and install new workstations, servers, peripheral equipment, and software;
- Configure and support hardware and software in the IT environment;
- Monitor and respond quickly and effectively to issues in the IT environment;
- Provide technical support and troubleshooting of the network infrastructure to identify, resolve, and prevent issues;
- Research, resolve, and respond to complex questions;
- Update server operating systems, software packages, anti-virus, and installed applications;
- Support and maintain equipment;
- Document process and solution.
Any combination of education, training, and experience providing the following knowledge, skills, and abilities.
Knowledge
Basic knowledge of the trucking/transportation industry preferred.
Abilities
Strong customer service, multi-tasking, and organizational skills. Must be self-motivated and able to work under limited supervision effectively.
Experience, Education, and Training
Two years of relevant technical experience required. Microsoft Server experience and basic networking knowledge required.
Physical Requirements
This position requires being able to sit and remain focused and motivated for long periods of time. Being able to multitask between the computer, phone, and different projects is required.
Working Environment
Primarily indoors with heating and cooling regulated in a general office environment. Shift is a day position with before- or after-hour work as necessary. Some occasional weekend work may be required.
