It System Administrator

Are you an experienced System Administrator who's eager to use and grow your technological skills?
ProVal Technologies is a consulting firm for Managed IT Service providers, helping them navigate and manage their suite of technology products to support end-customers. Our team helps MSP's leverage best-practices and efficiencies across their tools and technologies, to make MSP's more efficient and profitable. ProVal also takes on operational capabilities in managing non customer-facing work for MSP's so they can focus their teams on building customer relationships.
As an IT SystemAdministrator on the ProVal team, you will be working with our MSP partners to provide professional support and admin services for their centralized services functions, primarily their backup tools. You will also work closely with our partners, using a variety of communication methods to assist in fulfilling their needs.
Job details

• Salary Range: $50,000 - $60,000 annually
• Job Type: Full-time, Hybrid

Responsibilities:

• Continuously monitor the status of backups for all client systems, addressing any issues or failures promptly.
• Manage our backup monitoring tool for all clients and ensure proper compliance
• Audit and implement ProVal best practice backup solutions within partner environments
• Collaborate within a team to innovate new ideas and best practices for clients and the company
• Communicate with associated vendors for support and assistance
• Work as a liaison between our overseas support team and our clients
• Identify opportunities for improvement on partner environments

Requirements

• Experience managing IT environments for at least 2 years
• Ability to present ideas in user-friendly language to non-technical staff and end users
• Team player who is detail oriented and is eager to grow and develop their skills
• Local to the Orlando area, and available to be at our office as needed by the business
• Prior experience with Windows OS, including experience with patching, Performance Monitor, and automation.

Benefits
Great Team Culture
Hybrid work environment
Unlimited Paid Time Off
Opportunity for Growth and Advancement Including Certifications
Health and Dental Coverage
401k with Company Match
Why ProVal?
At ProVal we have one of the most unique teams around! Our team has experience in several RMM Platforms, including ConnectWise Automate and Kaseya VSA, as well as extensive PSA, Backup, and NOC administration experience. As a new team member, you will have the chance to collaborate with your team to innovate new ideas as you grow within the company!
We offer a benefit package that includes Self-managed PTO (where there is no cap to the hours of PTO you can take per year), medical, dental, and more. We also believe that work / life balance is important, so our hours are Monday through Friday, eight to five, with no on-call expectations!
At ProVal we like to have fun, learn from each other, and help each other grow. We pride ourselves on a positive and enjoyable company culture.
Our Core Values: Passion, Innovation, Growth, Execution, and Integrity