Address
Form of workPURPOSE AND SCOPE:
Participate in definition of business processes for operations and the design of automated solutions within the framework of all specified IT architecture.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
• Analyze, diagnose, track and resolve various technical and operational issues with application processing. Consult with IT product team and other pertinent resources as well as working independently to resolve issues.
• Work closely with other IT staff to ensure a stable infrastructure and that integration (interfaces) and end user interfaces are processing according to schedule. Take the necessary actions including making recommendations regarding system and process changes to provide an efficient environment for the end user community.
• Provide analytical support in the conceptualization, development and implementation of complex system projects pertaining to Enterprise reporting and Business Intelligence.
Identify development tools or reporting databases that can be used to improve clinical efficacy, operational efficiency and quality of service.
• Participate in pilot preparation, coordination of user acceptance testing, and coordination of new module rollouts for systems projects.
• May refer to senior level staff for assistance with higher level problems that may arise.
• Escalates issues to supervisor/manager for resolution, as deemed necessary.
• Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations.
• Assist with various projects as assigned by direct supervisor.
• Other duties as assigned.
Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to work extended hours as needed including nights and weekends.
Limited overnight travel will be required as needed.
EXPERIENCE AND REQUIRED SKILLS:
• Presentation and written and verbal communication skills.
• Organizational and process analysis skills are essential.
• Experience and knowledge of healthcare delivery, nephrology operations and billing are a plus.
• Experience with Quickbase software is a plus.
• Interest in developing strong analysis and problem solving skills required.
• Ability to work creatively, analytically and independently in a problem solving environment.
Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.
EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity
Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.
EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity
Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable federal and state laws.
