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SalaryAbout Sticker Mule
Sticker Mule is the Internet's most "kick ass" brand. We are privately-owned, profitable, and powered by a globally distributed team who cares deeply about delivering a great customer experience at the highest standards. Our team operates from 17 countries, and we're always looking for more exceptional team members.
Job description: The onsite position reports to our IT Manager, supports our onsite and offsite employees, and maintains hardware and software, including Apple Products, Windows PCs, servers, networking equipment, and computer-driven manufacturing equipment.
Work performed:
- Performs setup of new hire user accounts and deactivations.
- Provides end-user support onsite for remote employees.
- Installs, troubleshoots and maintains new IT equipment, including Mac/PC/Chromebook devices and peripheral devices related to factory infrastructure.
- Records, updates, and escalates requests using the Asana task system.
- Assists with the installation and maintenance of computer-driven manufacturing equipment.
- Other duties as requested to support our manufacturing and remote departments.
Requirements:
- Associate's degree in information systems and/or IT certifications (Cisco, Microsoft, and Google) in information systems or equivalent work background.
- 1-3 Years of IT experience.
- Strong understanding of computer support methodologies and troubleshooting.
- Strong experience with VMWare, Mac OS, Chrome OS, Windows 10/11, Linux, and Windows Server products.
- Solid understanding of TCP/IP, DNS, DHCP, Wired and Wireless networking.
- Experience with Google Workspace and supporting SaaS-based software applications.
- Experience with computer-driven manufacturing equipment
Compensation:
- $24.00/hr-$27.50/hr
- 401k plan with 4% employer match
- Health & dental insurance
- Four weeks paid vacation
- Signing bonus
TO APPLY: go to www.stickermule.com/jobs and apply on our website!
Job Type: Full-time
Pay: $24.00 - $27.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
- 2 years
- 3 years
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
