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Form of workTEKsystems is hiring in Tulsa!
Our client based in the energy industry is looking for a skilled Service Desk technician to join their team at their Downtown Tulsa office.
This position will be providing phone and email support to end users across an enterprise-level company and associated networks.
Desired Skills:
- 3-6 years of IT support experience working through a ticketing system - must have experience providing one-call solutions for end users
- Familiar resolving issues remotely within a Windows 7/10/11 environment, including the support of O365 applications such at Teams and OneNote, additional department-specific applicaitons
- Excellent customer service and attention to detail; strong documentation skills with ServiceNow or similar experience
- Ability to complete upwards of 20 tickets per day as workload requires
- Experience with tier 2 and 3 issues such as light netwrok troubleshooting, OS issues, and application customizations
This role operates on a standard Monday-Friday schedule, 8 hour shifts bewtween the hours of 7am and 6pm. This role may also require some on-call responsibilities on a rotating basis. After roughly 4-6 weeks of training, this position will mainly be remote/work from home aside from occasional team-meetings on site in Tulsa.
If you are interested, please apply and a recruiter will be in contact!
About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
