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SalaryAbout Kahana Feld
Kahana Feld, an award-winning national law firm with a rapidly expanding nationwide footprint across ten offices, is currently on the lookout for a dynamic Information Technology Support Specialist. This is a pivotal role within our rapidly increasing IT team, to not onl address the present technical needs but also to steer the department's future in our Texas office.
Why Kahana Feld?
- Career Growth: Step onto a platform that elevates your career to new heights with ample opportunities for advancement.
- Learning and Development: Benefit from our Ongoing Educational Reimbursement Program, designed to keep your skills sharp and knowledge current.
- Competitive Remuneration: Enjoy an attractive salary complemented by a comprehensive benefits package.
- Work-Life Balance: Embrace flexibility with our hybrid working arrangements, blending office presence with the convenience of working from home.
Role Overview:
The IT Support Specialist Tier II-III will operate under limited supervision, bringing an advanced technical acumen to install, maintain, test, and repair systems and networks. Your role is crucial in planning and leading the execution of technical solutions, offering both leadership and advanced problem-solving skills to tackle complex issues. You'll serve as a bridge between technology and our teams, ensuring smooth operations and empowering our staff with the tools they need to succeed.
Key Responsibilities:
- Lead complex troubleshooting and support across various software and hardware platforms, ensuring high system availability and performance.
- Conduct detailed training sessions for staff on emerging technologies, enhancing organizational tech literacy.
- Guide and possibly supervise junior IT personnel and student employees, fostering a collaborative and productive work environment.
- Maintain and audit IT records, manage project documentation, and ensure the smooth operation of our technical infrastructure.
- Stay ahead of the curve by maintaining knowledge of current tech trends, laws, and regulations relevant to our IT ecosystem.
- Play a pivotal role in technology procurement decisions and the strategic planning of network enhancements or updates.
- Spearhead technology projects, ensuring milestones are met and outcomes align with organizational objectives.
- Install, configure, and maintain IT equipment and systems, ensuring optimal performance and security.
What We Look For:
- Knowledge across a broad spectrum of computer systems, applications, hardware, and networks.
- Proven experience in advanced system maintenance and problem-solving, with a keen eye for preventive measures.
- A track record of leading and collaborating with IT teams, fostering an environment of learning and growth.
- Exceptional interpersonal and communication skills, capable of navigating a diverse work environment and translating complex technical jargon into user-friendly language.
- An analytical mindset, adept at diagnosing and resolving intricate technical issues while balancing multiple priorities.
- Commitment to continuous professional development and staying abreast of technological advancements and best practices in IT.
Join Kahana Feld in this exciting phase of growth and technological evolution. If you're driven by challenges, passionate about technology, and ready to lead within a dynamic team, we want to hear from you.
Apply Now to embark on a journey where your technical expertise and leadership can truly make a difference, both within our firm and in the broader legal landscape.
Job Type: Full-time
Pay: $60,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Experience level:
- 5 years
Schedule:
- 8 hour shift
Experience:
- Help desk: 3 years (Required)
Ability to Relocate:
- Texas: Relocate before starting work (Required)
Work Location: In person
