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Our client, a trusted leader in providing exceptional Hospice care, is seeking an IT Support Specialist in Albertville, AL for a direct-hire opportunity to support a dedicated team of RNs and HCAs. In this role, the IT Support Specialist will play a crucial role in delivering quality care.
Responsibilities:
- Working effectively with team members is a top priority.
- Responsible for resolving SIM card issues, data upgrades, and activating/deactivating cell phones.
- Efficient management of Mifi devices through the portal.
- Setup and distribution of iPads, Androids, and iPad Pros.
- Creation of Apple IDs and consistent password management for users.
- Possible involvement in equipment turnover to the Staff Development Coordinator.
- Portal-based management of Webex phones.
- Handling phone time rolls, changing names, setting up new phones, and troubleshooting issues.
- Addressing user-related copier issues, such as paper problems and badge-card associations.
- Coordinating with external support when needed.
- Assisting in the setup of laptops and docking stations.
- Ensuring the seamless delivery and setup of equipment for end-users.
- Exploring the possibility of this role as either part-time or full-time (40 hours per week).
- Working effectively with team members is a top priority.
- Responsible for resolving SIM card issues, data upgrades, and activating/deactivating cell phones.
- Efficient management of Mifi devices through the portal.
- Setup and distribution of iPads, Androids, and iPad Pros.
- Creation of Apple IDs and consistent password management for users.
- Possible involvement in equipment turnover to the Staff Development Coordinator.
- Portal-based management of Webex phones.
- Handling phone time rolls, changing names, setting up new phones, and troubleshooting issues.
- Addressing user-related copier issues, such as paper problems and badge-card associations.
- Coordinating with external support when needed.
- Assisting in the setup of laptops and docking stations.
- Ensuring the seamless delivery and setup of equipment for end-users.
- Exploring the possibility of this role as either part-time or full-time (40 hours per week).
Qualifications:
- Strong communication and collaboration skills.
- Ability to change passwords and reset desktop, email, and cloud-based EMR passwords.
- Proficiency in handling Verizon devices and Mifi devices.
- Experience in setting up and managing tablets, iPads, Androids, and iPad Pros.
- Ability to change passwords and reset desktop, email, and cloud-based EMR passwords.
- Technical expertise in password management and administrative rights.
- Familiarity with managing Webex phones and copiers.
- Ability to troubleshoot and address user-related IT issues.
- Flexibility to work part-time or full-time, depending on organizational needs.
Consistent Client Commitment for 40 Years
GDP Technologies started delivering office automation to its clients in 1977 as Georgia Duplicating Products. Since its inception, GDP has focused on empowering its Georgia workforce with the ability to increase client Gross Domestic Product, their real output, one client at a time. GDP was acquired by Global Imaging Systems, a wholly owned subsidiary of the Xerox Corporation, in 2010 and continues to fulfill its mission of unparalleled customer service. GDP's mission is to deliver customized and scalable solutions that will re-engineer your business process to optimize your Document Asset Management.
Confidence to Impact
While the portfolio of offerings has exploded since the acquisition, GDP has continually developed its tenured Georgia workforce and expanded our presence throughout Georgia. GDP Technologies is Atlanta’s largest and most well respected consulting firm specializing in technology solutions and workflow optimization. We have evolved into an industry leader, offering an innovative mix of products and services that have affected the way that organizations manage their document assets. The expanded offering led to a rebranding opportunity in 2014, retiring the Georgia Duplicating Products legacy to make way for a more robust organization with a more appropriate name, GDP Technologies. The exclusive GDP 360 Workflow Assessment and associated toolsets allow experienced GDP professionals to carefully evaluate your IT, Business Processes and Document Workflow and not only recommend improvements but document and implement previously elusive efficiencies. With custom tailored solutions, GDP can help clients reduce operating expenses, streamline workflow processes, and reduce pains.
Fortune 500 Disciplines, Georgia Homegrown Service
Seven years after joining the Global Imaging / Xerox families of companies all of the GDP decisions are still indigenous to our Georgia roots. GDP boasts the financial security, advanced technology and sophisticated processes of our parent company and purposely overlays 100% autonomous and local decision-making. Our employee-centric approach towards client satisfaction encourages each employee to use our vast resources and hometown knowledge and act for the benefit of client and community.
GDP Technologies started delivering office automation to its clients in 1977 as Georgia Duplicating Products. Since its inception, GDP has focused on empowering its Georgia workforce with the ability to increase client Gross Domestic Product, their real output, one client at a time. GDP was acquired by Global Imaging Systems, a wholly owned subsidiary of the Xerox Corporation, in 2010 and continues to fulfill its mission of unparalleled customer service. GDP's mission is to deliver customized and scalable solutions that will re-engineer your business process to optimize your Document Asset Management.
Confidence to Impact
While the portfolio of offerings has exploded since the acquisition, GDP has continually developed its tenured Georgia workforce and expanded our presence throughout Georgia. GDP Technologies is Atlanta’s largest and most well respected consulting firm specializing in technology solutions and workflow optimization. We have evolved into an industry leader, offering an innovative mix of products and services that have affected the way that organizations manage their document assets. The expanded offering led to a rebranding opportunity in 2014, retiring the Georgia Duplicating Products legacy to make way for a more robust organization with a more appropriate name, GDP Technologies. The exclusive GDP 360 Workflow Assessment and associated toolsets allow experienced GDP professionals to carefully evaluate your IT, Business Processes and Document Workflow and not only recommend improvements but document and implement previously elusive efficiencies. With custom tailored solutions, GDP can help clients reduce operating expenses, streamline workflow processes, and reduce pains.
Fortune 500 Disciplines, Georgia Homegrown Service
Seven years after joining the Global Imaging / Xerox families of companies all of the GDP decisions are still indigenous to our Georgia roots. GDP boasts the financial security, advanced technology and sophisticated processes of our parent company and purposely overlays 100% autonomous and local decision-making. Our employee-centric approach towards client satisfaction encourages each employee to use our vast resources and hometown knowledge and act for the benefit of client and community.
