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Form of work
SalaryIT Support Engineer
REMOTE-HYBRID ROLE: You must be based in the Naperville Area or willing to travel to the office in depending on the workload (when required).
Cadent Sourcing is partnering with a rapidly growing AI technology company based in Dublin. They provide software solutions for both non-clinical and clinical Pathology.
We are seeking an experienced IT Support Engineer to join the team.
Requirements:
- Bachelor’s in information technology, Computer Science, or a related field is required.
- Certifications relevant to IT support, cybersecurity, or data management is beneficial.
- 2-3 years of experience in an IT support role, ideally within a healthcare or scientific research setting.
- Strong understanding of IT systems, including hardware, software, networks, and servers.
- Aware of the potential cybersecurity threats and the best practices for protecting sensitive patient data.
- Experience with, or a strong willingness to learn about, digital pathology systems, including specific software and hardware used in the field.
- Experience with healthcare regulations related to data privacy, such as HIPAA (Health Insurance Portability and Accountability Act).
The Role
- Provide System Maintenance, ensuring the smooth operation of all IT systems, including hardware, software, networks, and servers.
- Delivering Support Services to a range of end-users, including pathologists, laboratory technicians, and administrative staff.
- Manage data/data sources by overseeing the storage, backup, and retrieval of large volumes of data.
- Implement and maintain security protocols to safeguard sensitive patient data from potential cyber threats. (Cybersecurity)
- Interact with customers for system set-up and user accounts and resolve any issues that arise.
Job Type: Full-time
Salary: $30,000.00 - $45,000.00 per year
Benefits:
- Health insurance
Schedule:
- Monday to Friday
Ability to Relocate:
- Naperville, IL: Relocate before starting work (Required)
Work Location: In person
