Address
Form of workJob Description
Tekfortune is a fast-growing consulting firm specialized in permanent, contract & project-based staffing services for world s leading organizations in a broad range of industries. In this quickly changing economic landscape, virtual recruiting and remote work are critical for the future of work. To support the active project demands and skills gaps, our staffing experts can help you find the best job for you.
Role:
Location:
Duration:
Required Skills:
Job Description:
Candidate Requirements
" Years of Experience Required 5-7 years of experience, the more the better
" Degrees or certifications required Certifications (in MSFT technologies or similar) are more preferred than a degree.
" Should be good in Outlook skillsets, , Spanish or Portuguese language is Preferred.
Skills and Tools:
Top 3 Hard Skills Required + Years of Experience
1. Previous experience within Technical Support Skill | 3+ Years of Experience
2. Windows Server, Exchange Server, SQL Server Experience| 3+ Years of Experience
3. Experience with Outlook |3+ Years of Experience
Tooling used for Diagnostics (Not all required, just nice to haves)
- Dynamics
- SARA- diagnostic tool, user configuration
- Assist 365
- IDNA
- TTD
Job Responsibilities:
" Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity
" May install software or perform hardware testing remotely
" Enter commands and observe system functioning to verify correct operations and detect errors
" Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities
" Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support
Qualifications:
" Associate's degree in computer related field or equivalent training required
" 5-7 years experience required
" Verbal and written communication skills, problem solving skills, customer service and interpersonal skills
" Basic ability to work independently and manage one s time
" Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software
For more information and other jobs available please contact our recruitment team at careers@tekfortune.com. To view all the jobs available in the USA and Asia please visit our website at https://www.tekfortune.com/careers/.
Role:
Location:
Duration:
Required Skills:
Job Description:
Candidate Requirements
" Years of Experience Required 5-7 years of experience, the more the better
" Degrees or certifications required Certifications (in MSFT technologies or similar) are more preferred than a degree.
" Should be good in Outlook skillsets, , Spanish or Portuguese language is Preferred.
Skills and Tools:
Top 3 Hard Skills Required + Years of Experience
1. Previous experience within Technical Support Skill | 3+ Years of Experience
2. Windows Server, Exchange Server, SQL Server Experience| 3+ Years of Experience
3. Experience with Outlook |3+ Years of Experience
Tooling used for Diagnostics (Not all required, just nice to haves)
- Dynamics
- SARA- diagnostic tool, user configuration
- Assist 365
- IDNA
- TTD
Job Responsibilities:
" Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity
" May install software or perform hardware testing remotely
" Enter commands and observe system functioning to verify correct operations and detect errors
" Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities
" Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support
Qualifications:
" Associate's degree in computer related field or equivalent training required
" 5-7 years experience required
" Verbal and written communication skills, problem solving skills, customer service and interpersonal skills
" Basic ability to work independently and manage one s time
" Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software
For more information and other jobs available please contact our recruitment team at careers@tekfortune.com. To view all the jobs available in the USA and Asia please visit our website at https://www.tekfortune.com/careers/.
