Provides phone support for First Commonwealth employees and limited client base. Administers security related appliances, processes and applications. Implements and maintains e-form and security database. Completes administrative tasks associated annual application reviews. Maintains and develops procedures to support departmental processes. Position requires different shifts covering Monday through Saturday hours. Cross-trains co-workers as needed. Provides 7x24 support as needed. Participates on project teams as assigned.
Essential Job Responsibilities
1. Provides phone support for First Commonwealth employees and limited client base.
2. Administers security related appliances, processes and applications.
3. Implements and maintains e-form and security database.
4. Completes administrative tasks associated annual application reviews.
5. Maintains and develops procedures to support departmental processes.
6. Position requires different shifts covering Monday through Saturday hours.
7. Cross-trains co-workers as needed.
8. Provides 7x24 support as needed
9. Participates in project teams as assigned
Bona Fide Occupational Qualifications
1. Position requires High school diploma or equivalent. Associate's or Bachelor's degree in information systems or related field preferred.
2. IT experience a plus, experience in banking industry a plus.
3. Experience with Microsoft Office products and Microsoft operating systems is required.
4. Experience with Microsoft Active Directory and networking technologies is preferred.
5. May be eligible for Telecommuting.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)