It Senior Manger Experience Design Medtech (Cross Country)

Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

Diversity, Equity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130 years. Regardless of your race, belief, sexual orientation, religion, or any other trait, YOU are welcome in all open positions at the largest healthcare company in the world.

When You Join Johnson & Johnson, Your Move Could Mean Our Next Breakthrough.

At JJT, we drive business solutions through an agile, integrated approach and create the best end-to-end experience for our employees and customers through human-centered design. From guiding patients through treatment to accelerating vaccine development to enabling employees to work seamlessly from any location, our digital tools infuse our products with novelty, dexterity, and ease.

We are searching for the best talent for SENIOR MANGER EXPERIENCE DESIGN MEDTECH to be in Sao Paulo, Brazil; Santiago, Chile; Mexico City, Mexico; or in Bogota, Colombia.

Sr. Manager will play a pivotal design leadership role in the LATAM region supporting the end-to-end experiences for MedTech products and services.

Key Responsibilities:

• Engage and collaborate with Business Product Managers, Business Product Owners, and Engineers to craft new and improve existing experiences for the J&J Medical Devices LATAM products/products groups
• Support definition of overall user experience strategy and EXPERIENCE DESIGN for products/product groups
• Promote user-centricity and design thinking within the team; coach and mentor team in EXPERIENCE DESIGN practices
• Drive user research to inform, iterate, and validate the product design, applying field observations, interviews, contextual inquiries, surveys, remote usability testing, A/B testing, etc
• Audit the landscape competitively and comparatively for inspiration as well as design ideas that can be used in the current design process
• Consult on prototypes developed, ensuring they demonstrate the intended end-user experience and fundamental interactions
• Integrate usability studies and research into product requirements
• Contribute to crafting the design culture of the Experience Design organization, LATAM region, and our partners
• Mentor and support multi-functional teams on how to demonstrating leverage Experience Design into their products and experiences skills.
• Be one of the ambassadors for Experience design and evangelists for the region

Qualifications

Love this role? See the requirements below!

• Bachelor's degree in design or related field of study
• 8+ overall years of experience with 5+ years of related work experience in User-Centered Design or similar
• English language proficiency
• A portfolio of UX design work from pencil and whiteboard to wireframes and prototypes (blog, Dribble, GitHub, etc.)
• Ability to digest and translate sophisticated technical requirements into intuitive experiences.
• Ability to lead synthesis, design distinctive, intuitive creative artifacts (e.g., wireframes, task flows, screen mockups, prototypes)
• Understanding of component-based design systems to be applied at scale
• Experienced command of industry-standard design tools (e.g., Figma, Adobe Creative Suite, etc.)
• Experience conducting both qualitative user research and user testing and quantitative methods to inform design decisions
• Demonstrated expertise in the design and evaluation of processes, products, and systems with respect to human factors/usability considerations.
• Shown leadership experience advocating customer-centricity and ability to influence and shape experience strategies with business leadership.
• A growth mindset and a passion for continuous learning
• Strong leadership and communication skills, with the ability to collaborate effectively with multi-functional teams
• Ability to manage multiple projects simultaneously and successfully implement Experience Design strategies and methods
• Fluent in English both spoken and written
• Professional working proficiency in Spanish a plus

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against based on disability.

At Johnson & Johnson, we’re on a mission to change the trajectory of health for humanity. That starts by crafting the world’s healthiest workforce. Through ground breaking programs and policies, we empower the physical, mental, emotional, and financial health of our employees and the ones they love. As such, depending on location and subject to local legislation, candidates offered employment may be required to show proof of COVID-19 vaccination or, in certain countries, secure an approved accommodation prior to the commencement of employment to support the well-being of our employees, their families and the communities in which we live and work. If you are encouraged to interview for the position, your recruiter will advise on the vaccine requirement status in your geographic location.