It Regional Support

Our Story

Savas (pronounced sah-vus) is a derivative of the word Seva (pronounced say-va), which means an act of selfless service and compassionate care. At Savas Health we strive every day to live up to that definition by providing the best care possible for our complex patient population. Our team of medical doctors, psychologists, chiropractors, acupuncturists, dietitians, and massage therapists work together within a revolutionary transdisciplinary model that addresses the quadruple aim of healthcare: enhancing patient experience, improving patient health, reducing healthcare costs, and increasing employee satisfaction. Visit our website at www.savashealth.com.

Job Duties

• Provide assistance in the use of personal computer hardware, software, and specialized technologies.
• Install and upgrade computer hardware, software applications, and peripheral devices.
• Assist in the use of personal computer hardware, software, and specialized technologies.
• Install software and install and repair hardware and peripherals.
• Provide troubleshooting, repair, and maintenance for computer equipment (e.g., laptops, desktops printers, scanners, phones, etc.). May assist with testing computers and peripherals on a network with the support of other team members to diagnose hardware and software problems.
• Act as a liaison for the computing operations, communicating, resolving and/or initiating the resolution of problems and concerns.
• Ensure that company information systems are secure and operating in compliance with IT policies.
• Contribute to IT department goals by accomplishing related duties as required.
• Create and manage a maintenance schedule for I.T. needs.
• Asset inventory management.
• Create and maintain documentation for departmental tasks.
• Help support and maintain I.T. network infrastructure.
• Physical hardware and installation.
• Software components and updates.
• Other duties as assigned.

Qualifications

• Working knowledge of Windows operating systems and software applications.
• Natural problem solver, even if that means searching through Google.
• Friendly presence and helpful attitude; good interpersonal skills and ability to work well with others.
• Ability to handle constantly changing flow of traffic; remain productive during slow times, be able to multitask effectively during busy times, exercise patience and professionalism during stressful situations.
• Ability to provide support both over the phone and in person; good phone skills, professional demeanor, previous customer service experience desired but not required.
• Ability to work responsibly with or without direct supervision.
• Ability to be proactive and come up with logical solutions.
• Ability to read and follow instructions, including multi-step written and oral instructions.
• No ego. Team-focused, detail-oriented, fast, and able to take constructive feedback.
• Regular, reliable attendance.
• Bachelor’s degree in related field or relevant education preferred.
• 2+ years of relevant work experience preferred.
• Bilingual (English/Spanish) preferred.

Conditions: The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Similarly, the work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands: While performing the duties of this job, the employee is regularly required to sit, use hands to manipulate equipment, and to talk and hear. The employee is required to stand, walk, reach with hands and arms, and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

Work Environment: The noise level in the work environment is high to moderate.

Disclaimer: The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job. Job incumbents are expected to perform other duties necessary for the effective operation of the position, facility, or the business.

The position purpose, principal accountabilities, essential functions, minimum qualifications and the requirements listed in this job description are representative only and are not exhaustive of the tasks that a Team Member may be required to perform. Savas Health reserves the right to revise this job description at any time, and to require Team Members to perform other tasks as circumstances or conditions of its business considerations or work environment change.

Equal Opportunity Employer: Savas Health is an Equal Opportunity Employer. We encourage applications from all individuals regardless of race, religion, color, sex, pregnancy, national origin, sexual orientation, gender identity, gender expression, ancestry, age, marital status, physical or mental disability or any other protected class, political affiliation or belief.I acknowledge that I have read and understand the job description. My signature below certifies that I can perform the essential duties and responsibilities of this position. I have also discussed any accommodations that I feel I might need to allow me to perform these essential functions. I agree to abide by all policies and procedures of the company.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Work Location: In person