It Operations Intern (Summer Full-Time)

Current Staff should log into your Workday account to apply internally through the Careers app.
Pine Cove is a growing non-profit organization that offers a wide variety of professional, impactful, and fun full-time jobs. We are frequently looking for additional ministry-minded individuals to join our team in various departments such as marketing, accounting, registration, information technology, human resources, and more!
Job Description Summary:
The IT Operations Intern is a summer-only role that is responsible for assisting the department with day-to-day technical support. Specific areas include: gaining experience in hardware/software troubleshooting, QA testing, problem-solving, and technical communication. This position exemplifies the core values of Pine Cove by being Christ-centered, others-focused, and seriously fun.
Job Description:
Job Responsibilities

• Review, troubleshoot, and respond to support tickets through our internal help desk application.
• Interact with technology vendors through project management applications, Slack, and email acting as a liaison.
• Provide software and hardware support for IT systems including network equipment, laptops, desktop applications and mobile apps.
• Support the operation and maintenance of Pine Cove's Audio/Visual equipment and technology in various venues.
• Responsible for other tasks as directed by the IT Operations team or other full-time staff.

Job Requirments

• Currently enrolled in college and working on a degree in a Computer Science-related field
• Minimum of 1 year experience in a related field
• Able to receive and carefully follow instructions and exercise precise attention to detail
• Continuously learns new technical skills, tools, coding languages, platforms, and services through self-directed research and training
• Communicates clearly and professionally with team members, co-workers, and users verbally and in written form
• Agrees with and exhibits behaviors in accordance with the Pine Cove Statement of Faith
• Maintain compliance with all Pine Cove policies and procedures during employment including the Staff Policy Handbook
• Maintain compliance with all state and federal laws
• Must establish and maintain professional working relationships with employees, managers, and external constituents, including demonstrating consistent Speed of Trust behaviors
• Is self-motivated with a desire to serve and do all things with excellence
• Adjusts to changes in environment or schedule while maintaining a joyful attitude
• Possess current driver's license and able to drive company vehicles as needed

Pine Cove exists to be used by God to transform the lives of people for His purposes and His glory! We are not only a high-energy and creative environment but also a life-transforming and rewarding workplace. Apply to be a part of this "Christ-centered, others-focused, seriously fun" ministry today!