I.t. Manufacturing Support Technician - 2Nd Shift - Ipsd Seguin, Tx

Career Area:
Operations
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
I.T. Manufacturing Support Technician - 2nd Shift - IPSD Seguin, TX
Your Impact Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Job Summary:
The purpose of this position is to perform the duties associated with the proper operation of manufacturing equipment that supports the production of Caterpillar Diesel Engines. I.T. Manufacturing Support Technicians report to Section Managers and will be assigned to areas within the business to meet customer and company demands in Seguin, Texas.
What you will do:

• Primary responsibility is to keep manufacturing lines running
• Install, support, upgrade, replace, and remediate all IT hardware along manufacturing lines.
• Quickly respond to requests and incidents from our customers.
• Troubleshoot Hardware, Operating System, and software issues.
• Troubleshoot Network issues from the client up to the switch.
• Interface with the various manufacturing groups to understand issues.
• Interpret how to solve long term needs within the framework of IT MFG standards.
• Minimum of 5 years' experience within a desktop support or system admin role.
• Experience troubleshooting hardware issues and replacing hardware on Windows machines.
• Experience troubleshooting printings, barcode scanners, handheld radios, digital signage.
• Experience troubleshooting basic client-side network (DHCP, DNS, Static IP) problems.
• Must have good communication skills.
• Must be available for weekends.
• Network hardware support experience a plus.
• Dev/Ops experience a plus.
• Associated topics: IP, maintain, maintenance, network, server, system engineer, system specialist, system technician
• Install, support, upgrade, replace, and remediate all IT hardware along manufacturing lines
• Quickly respond to requests and incidents from our customers
• Hardware, Operating System, and software issues
• Troubleshoot Network issues from the client up to the switch and IDF
• Interface with the various manufacturing groups to understand issues
• Interpret how to solve long term needs within the framework of IT MFG standards

What you will have:

• Minimum of 5 years' experience within a desktop support or system admin role
• Experience troubleshooting hardware issues and replacing hardware on Windows machines
• Experience troubleshooting printings, barcode scanners, handheld radios, digital signage
• Experience troubleshooting basic client-side network (DHCP, DNS, Static IP) problems
• Must have good communication skills
• Must be available for weekends

What would make you a top candidate:

• Experience in production facilities assembly and material-handling equipment
• General understanding of Robotics technology and related systems where applicable
• Understanding of lockout / tag out procedures

Physical Requirements (with or without reasonable accommodation):

• Ability to sit or stand for prolonged periods
• Ability to perform repetitive operations
• Ability to lift up to 35 lbs.

Additional requirements:

• Resumes are highly encouraged for all applicants
• Caterpillar employees must be in current role 6 months at time of application and meet Caterpillar disciplinary guidelines for promotion

What you will get:

• Payrate starting at $21 an hour, plus shift premium
• 40-hour work week with potential for overtime
• 96 hours of vacation (PTO) with an additional 16 hours of paid personal time off
• Most national holidays off with pay
• 100% 401K match up to 6%
• Health, dental, vision, disability & life insurance
• Employee Assistance Program
• Local & national discounts!
• Company provided uniforms
• Safety shoe allowance up to $125

Relocation assistance is not available for this position.
Caterpillar is an Equal Opportunity Employer (EEO).
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.Caterpillar.com/Careers.
About Caterpillar
Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
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