It Manager

To provide full organizational support across all divisions with the development, implementation, and maintenance of all I.T. related tasks resulting in consistent workflows and leading continuous improvement.

Functional Responsibilities

- Provide I.T. organizational oversight to all operational teams.

- Installation, maintenance, and configuration of workspaces.

- Ensuring the structure of safety/security protocols and proper data backups.

- Device setup and troubleshooting such as printers, keyboards, routers, smart devices, etc.

- Assist in the functional enhancement of the company’s internally created project management platform by collaborating with users and offshore programmers.

- Maintaining and repairing the company’s network for errors, malfunctioning equipment, etc.

- Record retention and upkeep to include network configurations, machine specifications, problems & solutions, etc.

- Troubleshooting basic network issues and seeking escalations as needed.

- Sourcing, evaluating, and presenting to leadership on external applications or development of in-house applications to enhance functionality across the organization using collaborative methods.

- Maintaining intercompany equipment asset delegation.

- Collaborate with external 3rd party programmers and vendors in the development and maintenance of system platforms.

- Assist management in creation of training materials pertaining to software functions and new applications.

- Webpage and social media account maintenance.

- Research and continuous improvement for best practices driving process improvement.

- New Hire Onboarding (Includes loading of applications, equipment assignments and setups, registration of software, etc.

- Lead organizational IT System Training Annually and on an as needed basis.

- Work with individual team members to understand business processes and best support business needs.

- Conduct routine System and Use Analysis to correct processes and minimize errors.

- Provide overall business support to DSGH Team and partake in any additional special projects as they arise.

Job Type: Full-time

Pay: $30.00 - $35.82 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Gastonia, NC 28054: Relocate before starting work (Required)

Work Location: In person