Address
Form of workAbout Owner.com
Owner is the all-in-one platform that restaurants use to succeed online.
Thousands of restaurant owners use our tools to build their website, drive online orders, create their own branded app, manage their customer relationships, and set up marketing automations.
You can think of it as Shopify meets HubSpot, but specifically for restaurants.
Learn more about the problems we are solving for our customers here .
Our vision
We're starting by helping independent restaurants succeed online.
But it's not just restaurants that need our help. All local service-based businesses are struggling with this same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive.
So, once we nail the solution for restaurants - we'll scale it into every other local business type.
In the future we envision, we'll build the technology that tens of millions of local business owners need to succeed in the digital age.
Our team
Our team grew from 40 people to 90 people in 2023. We've got top talent from the most successful companies in SMB software like Shopify, HubSpot, DoorDash, ProCore, and ServiceTitan.
We're scaling even faster in 2024 to keep pace with our customer growth.
Our traction
In just over 3 years we've generated tens of millions in revenue, served millions of guests, and have processed hundreds of millions of orders.
More importantly, we've helped thousands of restaurant owners save their businesses - and not only survive, but thrive.
Why we're looking for you
As the first dedicated IT hire, you'll develop Owner's IT vision and translate it into actionable goals. The ideal candidate will be hands-on and play a crucial role in shaping our tech stack and foster company culture, supporting our team as we scale.
The impact you will have
- Cultivate a proactive and supportive IT environment that enables efficient and secure work
- Serve as a point of contact for all IT initiatives and issues
- Compliance and Policy Development: Ensure IT compliance with all legal and regulatory requirements related to IT; develop, implement and enforce IT policies and procedures
- Manage Device procurement, inventory accounts and vendors
- Provide tier 1 & 2 IT hardware, software support to employees and contractors
- Train new and existing staff on basic use of hardware and software
- Help in ad-hoc projects as needed (Office buildouts, AV during Events)
- Direct the sourcing and implementation of new software and hardware
- Oversee major IT projects, including system updates, upgrades, migrations
- Identify future challenges in the IT landscape and recommend and develop automated solutions
- Manage Third-Party software programs and subscriptions
Who you'll work with
- This role reports to Owner's Chief Financial Officer, Josh Brown.
- You will partner closely with our executive team, senior leadership and people managers throughout the organization.
Minimum requirements
- Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent work experience
- Minimum 7 years of prior experience required, including 3+ years of management experience, ideally in a company with distributed/WFH workforce
- Minimum of 5+ years hands-on enterprise experience with Macbooks
- Experience with Identity Providers (e.g. Okta) that are integrated with an HRIS and application integrations with SAML
- Extensive experience with Google Workspace
- Excellent analytical and problem-solving skills
- Can prioritize appropriately in a dynamic environment
- Experience with securing corporate devices and services is a plus
Pay and benefits
- The estimated base salary range for this role is $150K - $170K, plus a generous equity pre-IPO equity package
- Other benefits include comprehensive health coverage, work from anywhere (100% remote workplace), unlimited PTO - plus extra fun perks!
Apply for this job
