It Infrastructure Project Manager

Special Instructions to Applicants : All interested applicants should attach a resume in the Supporting Documents section of the application. We suggest the documents be in a PDF format to avoid formatting issues.

Position Summary

The IT Infrastructure Project Manager leads and coordinates projects related to IT infrastructure platforms and systems. This position strategically plans and coordinates projects to create synergies between technical and functional development teams. The IT Infrastructure Project Manager upholds project timelines, fiscal plans, and project deliverables.

Requirements

• Bachelor's Degree
  • In lieu of the education requirement, additional related experience, above and beyond what is required, on an equivalent year-for-year basis may be substituted
• Four (4) years of increasingly responsible experience successfully managing various projects in a technical environment.
  • In lieu of the experience requirement, additional related education, above and beyond what is required, on an equivalent year-for-year basis may be substituted
• Skills
  • Able to drive the team towards goals, comfortable in pointing out scheduling and engineering challenges, assertive and positive, and can work effectively in a collaborative problem-solving environment
  • Time management and project management skills; able to conceptualize abstract ideas into concrete plans
  • Comfortable in working with vendors to establish accountability and partnership

Essential Functions

• Works on multiple projects as a project leader or as the subject matter expert
• Works on projects or issues of high complexity that require in-depth knowledge across multiple technical areas and business segments
• Responsible for the coordination of all aspects of the development and implementation of assigned projects and provides a single point of contact for those projects
• Documents project scope, project operating structure, controls, governance, roles, and responsibilities through partnering with OIT staff, university customers, vendors, and other campus partners
• Controls project scope and timeline through established change order process
• Works with internal OIT leaders, solution vendors, external consultants, and key stakeholders to solicit guidance and ensure organizational alignment
• Develops detailed work plan, schedules, project estimates, resource plans, and status reports
• Assembles and manages the technology project, ensuring the efficient use of human, technical, and other resources
• Conducts project meetings, tracks and analyzes project status
• Monitors and evaluates risks, and identifies risk mitigation strategies, and escalates for leadership attention as necessary
• Provides regular budget and ETC (dollars/hours) project updates; ensures progress aligns with milestones
• Ensures that OIT staff and their partners are part of the planning process and have opportunity to provide input and feedback throughout the project lifecycle
• Performs all other duties as assigned

Preferred License/Certification

• PMP (Project Management Professional), ITIL V3, and/or Agile
• Relevant technical certifications are a plus

Preferred Experience

• Familiarity with general infrastructure concepts and terminology relating to wired/wireless network connectivity, email and storage platforms, databases, disaster recovery, and identity and access management
• Experience supervising project teams, overseeing organization-wide rollouts, communicating with a wide variety of stakeholders, and working in a team environment. Proven experience successfully deploying new technology with minimal end-user disruption
• Possible types of projects or technologies:
  • Design and delivery of email and calendar migration from other platforms to MS365 Exchange Online/Google Workspace Gmail
  • Projects related to cybersecurity technologies that support an institutional information security program
  • Integration with identity and access management technologies
  • Network, data center upgrades and modernization
  • Collaboration platforms, such as MS Office 365, Zoom, Box, Confluence, SharePoint/Teams, and Google Workspace
  • Deployment of cloud infrastructure, eg AWS, GCP, Azure
• Experience with project management software such as MS Project and/or Monday.com

Preferred Skills

• Client-minded. Ability to listen to the requirements of the client, capture the essential information, and search for important missing details; focus on the correct translation of these requirements into solutions.
• Communication. Achieve results from teams composed of employees, contractors, and consultants, without a direct reporting line.
• Stress-resistant. Flexible. Negotiation skills. Conflict management. Prioritization, effective planning, and plan management. Structured and organized; able to work and achieve goals in a complex and continuously changing environment.
• Experience leading technology vendor selection, coordinating vendor activities, and in vendor relationship management.
• Ability to control scope, develop project plans, estimate resource requirements, and analyze budgets.

Rice University HR | Benefits: https://knowledgecafe.rice.edu/benefits

Rice Mission and Values: Mission and Values | Rice University

Rice University is an Equal Opportunity Employer with a commitment to diversity at all levels and considers for employment qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national or ethnic origin, genetic information, disability, or protected veteran status.

Faculty and staff are expected (but not required) to have completed a full vaccination series for COVID-19 (currently defined as a full course COVID-19 Vaccine (typically two shots of a WHO-approved COVID-19 Vaccine or one J&J) and a COVID-19 booster. Rice does not require documentation for COVID-19 vaccination at this time for faculty and staff. More information can be found here: https://coronavirus.rice.edu/policies .