Company

Ttg Talent SolutionsSee more

addressAddressOhio, United States
type Form of workFull-Time
CategoryInformation Technology

Job description

Job Description

IT Field Technician
Location: Toledo, OH
Type of Contract: Permanent
Schedule: M - F
Pay rate: $55k - $60k per year

DESCRIPTION

At ttg we are working with one of our clients, they are a leading IT services provider seeking a highly motivated and customer-oriented Field Technician to join their team in Toledo, OH. As a Field Technician, you will play a crucial role in delivering exceptional technical support to our diverse clientele, ranging from consumers to enterprises. If you have 2-3 years of experience in replacing hardware components and providing field service support for laptops, desktops, printers, and enterprise devices, along with a commitment to customer satisfaction, we encourage you to apply for this exciting opportunity.

RESPONSIBILITIES:
  1. Exceptional Customer Service:
    • Communicate clearly and professionally with clients, ensuring satisfaction with the technical support provided.
    • Respond promptly to client requests for on-site or remote technical support, adapting to client needs and project scopes.
  2. Equipment Installations, Upgrades, and Repairs:
    • Perform installations, upgrades, and repairs for clients' printers, laptops, desktops, and other IT equipment.
    • Collaborate with the team to ensure seamless delivery of support services.
  3. Inventory Management and Reporting:
    • Manage and maintain inventory of spare parts and equipment.
    • Provide accurate and timely updates to clients and management regarding the status of technical issues.
REQUIREMENTS:
  • Focus on repairing printers, laptops, and monitors.
  • Requires driving up to 300 miles per week.
  • Preferred location in the Toledo metro area or southern locations such as Bowling Green, Baytown, and Perrysburg.
  • Minimum of 2-3 years of experience in replacing hardware components (motherboards, hard drives, etc.).
  • Minimum of 2-3 years of experience as a field service technician fixing laptops, desktops, printers, and enterprise devices.
  • Willingness to drive 50 to 75 miles daily between different client sites.
  • Flexible schedule, with the ability to work after hours or weekends as needed.
  • Valid driver's license.
  • Experience in troubleshooting hardware, software, and networking issues.
  • Available to work a rotational 24/7 on-call scheduled shift.
  • Ability to lift and carry equipment up to 50+ lbs.
At ttg, “We believe in making a difference One Person at a Time,” ttg OPT
Refer code: 8033716. Ttg Talent Solutions - The previous day - 2024-01-31 04:53

Ttg Talent Solutions

Ohio, United States
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