IT Field Service Technician

IT Field Service Technician 

Location: Nashville, TN service area

Pay Rate: $22/hour W2, plus travel and mileage expenses

Hours: Full Time, Monday-Friday, 8AM-5PM

Duration: Contract-to-Hire 

We need a Field Tech to service a group of car dealerships in the Nashville/Brentwood area.  This tech would travel to a group of 6 dealerships and handle service calls on IT equipment. 

Description:

• Remote, dispatch from home each day to visit client locations.
• Troubleshooting Dell laptop/desktop PCs. 
• Working with end-users to resolve issues. 
• Providing updates to management as needed.
• Break Fix/IMAC/Preventative maintenance cases for work needed in assigned service area/city.
• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals. 
• Documents, maintains, upgrades or replaces hardware and software systems. 
• Supports and maintains user account information including rights, security and systems groups.
• Great training opportunities and growth available. 

Skills:

• Field Service experience
• Hardware IMAC 
• Strong hardware break-fix experience
• Must be able to follow written instructions 
• Field Tech experience client facing/executive customer service. 
• Troubleshooting and preventative maintenance of site. 
• Warranty Dell support. 
• Mac experience is a plus. 
• Certifications A+/nice to have Dell/Lenovo/Mac
• Reliable Transportation required (This is a driving position)